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Press & Media

Press Releases & News

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  • October 19, 2020

    Updox Seeing Significant Demand for Telehealth; Will Present on Navigating Virtual Care Post-COVID at MGMA 2020

    Sessions will educate healthcare providers on how to leverage virtual care now and post-COVID, improving the patient experience both in and out of the practice

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  • September 29, 2020

    Updox Partners with Redox to Expand Network of Integrated Electronic Health Records

    Partnership enables healthcare’s leading in-person and virtual care solution provider to connect with any EHR for improved efficiency and enhanced patient experience

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  • September 15, 2020

    Updox Launches Enhanced Patient Intake Forms as Healthcare Embraces Touchless Practices

    Medical offices ditch clipboards to safely expedite processes for patients and staff with Updox HIPAA-compliant online medical forms for COVID-19 screenings, intake and new patient documentation

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  • September 10, 2020

    PracticeSuite Partners with Updox to Maximize Clinical Communications and Operational Efficiencies for 57,000 Customers

    Updox solutions support improved patient engagement, staff productivity and simplified communication between staff and providers

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  • August 20, 2020

    Updox Report: 95% of Physicians Plan to Offer Telehealth Post-COVID; Virtual Care to Span Entire Patient Experience

    New report from Updox highlights what it will take to transform healthcare practices, keep pace with changing patient expectations and fix reimbursement hurdles

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  • August 12, 2020

    Updox Named to Inc. 5000 List of “Fastest-Growing Companies in America” for Sixth Consecutive Year

    Healthcare’s Complete Communication and Collaboration Platform Recognized for Continued Year-Over-Year Growth

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  • August 4, 2020

    Updox CFO Heather Mills Receives 2020 C-Suite Award

    Updox, the only place to manage healthcare communications across both in-person and virtual care, today announced that Heather Mills, CPA, chief financial officer, received a Columbus Business First 2020 C-Suite Award as a most-admired chief financial officer in central Ohio.  

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  • July 28, 2020

    Committed to Improving Engagement and Driving Better Health Outcomes, Weave Selects Updox Telehealth for Virtual Care

    Easy-to-use, quickly implemented, HIPAA-compliant video and secure text solutions drive efficient communication between patients and providers 

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  • July 15, 2020

    After Groundbreaking Partnership, ERxDirect is Now Powered by Updox

    Companies committed to revolutionizing healthcare delivery launch innovative partnership

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  • June 29, 2020

    340 Organizations Send Letter to Congress Urging Action on Telehealth

    Congress Must Act to Ensure Patients and Providers Don’t Fall Off the “Telehealth Cliff” When Public Health Emergency Ends

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  • June 25, 2020

    Fairfield Medical Center Selects Updox for Communications, Engagement and Virtual Care

    Health system uses Updox to increase efficiency and connections through streamlined communications and telehealth solutions

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  • June 9, 2020

    Net Health Selects Updox Telehealth to Serve Outpatient Facilities and Therapy Services in Skilled Nursing Facilities and Home Health

    Video Chat and Secure Text offer HIPAA-compliant virtual care opportunities to deliver care while lowering coronavirus exposure risk

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  • May 21, 2020

    Updox Survey Reports 42 Percent of Americans Now Using Telehealth – Convenience (51%) and Speaking with Provider of Choice (49%) are Top Consumer Demands Post COVID-19

    Survey data shines light on consumer preferences of virtual health and showcases the need for providers to take care of patients outside the four walls of a practice

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  • May 7, 2020

    Updox Adds Adam Koltnow as Chief Product Officer and Jeff Mills as Chief Revenue Officer

    Company bolsters executive leadership team with accomplished business leaders who bring track records of delivering growth and building high-performing teams

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  • May 4, 2020

    Updox Partners with PointClickCare to Modernize Communications for Senior Care Providers

    Integration Offers Long-Term and Post-Acute Care Providers a Streamlined Communication Solution for Resident Engagement, Family Communication and Internal Messaging

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  • April 23, 2020

    Facing possible closure amid COVID-19, NC free and charitable clinics leap into telemedicine and other creative solutions to keep treating the uninsured

    Safety-net clinics reduce unnecessary visits to overwhelmed hospital emergency rooms

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  • April 21, 2020

    National Association of Free & Charitable Clinics Partners with Updox for Virtual Care During COVID-19

    Partnership expands healthcare reach for at-risk populations while protecting healthcare providers

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  • April 14, 2020

    As Demand for Virtual Patient-Provider Connections Surges, Updox Customers Conduct More than 45,000 Telemedicine Sessions Per Day

    Updox solutions, which enable patients to stay connected with their own physicians, have facilitated 500,000+ telehealth visits during COVID-19 pandemic

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  • April 10, 2020

    OSU Physicians, Inc., Supports HIPAA-Compliant Patient Care with Updox Telehealth Solution

    Multi-location outpatient care providers implement telehealth during COVID-19 crisis

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  • April 7, 2020

    Central Ohio Primary Care Expands Partnership with Updox to Offer HIPAA-Compliant Video Telemedicine

    Multi-location practice implements Updox Video Chat to maintain routine patient care during COVID-19 crisis

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  • April 6, 2020

    Sharecare launches free platform to enable providers in U.S. with telehealth

    HIPAA-compliant Sharecare Telehealth – powered by Updox – available to U.S.-based healthcare providers for free through Sept. 1, 2020

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  • March 23, 2020

    Aledade Empowers Primary Care ACOs with Updox’s Telehealth Virtual Office Visits

    Primary care practices launch telehealth visits to manage COVID-19 crisis 

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  • January 16, 2020

    Multi-Location Medical Plaza Selects Updox Collaboration Platform for Digital Marketing, Communications and Patient Engagement

    Next-Generation Updox Platform Helps Medical Plaza Pharmacy Acquire Customers, Engage Patients and Collaborate with Providers

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  • December 3, 2019

    Through Digital Document Management, Updox Eliminated One Billion Fax Pages Ahead of CMS’ Call for A Fax-Free Healthcare System By 2020

    Updox’s Communication and Document Management Solutions Eliminate Fax Security Risks and Save Time & Money, But Majority of Hospitals Still Rely on Paper-based Fax 

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  • October 28, 2019

    Use of Updox’s Patient Engagement Solutions Grows Over 600%, Meeting Healthcare Industry Demands for All-In-One Platform

    Growth of Video Chat, Secure Text and Messenger validates providers’ vision for improved coordination and enhancing the patient experience

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  • September 24, 2019

    Connecticut Orthopaedic Specialists Selects Updox to Simplify Care Coordination and Enhance Patient Engagement

    Updox Helps Large, Multi-Site Practice Streamline Secure, Real-Time Communications between Staff, Providers and Patients

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  • August 20, 2019

    Updox Named to Inc. 5000 List of “Fastest-Growing Companies in America” for Fifth Consecutive Year

    Healthcare Collaboration Platform Recognized for Continued Year-Over-Year Growth

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  • August 15, 2019

    Majority of Providers Use 4+ Tech Solutions to Manage Daily Functions Outside of EHR

    New Updox survey shows how technology that was supposed to improve satisfaction for healthcare providers, staff and patients actually makes it worse

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  • July 24, 2019

    Komen Columbus Partners with Updox to Connect Patients and Physicians for Improved Access to Cancer Screenings, Education Programs and Consultations

    Collaboration Platform Supports More Efficient and Effective Cancer Care for Better Outcomes

    Read More

  • July 17, 2019

    Digital Marketing Services Help Independent Pharmacies Reach and Acquire New Patients

    Updox becomes first to offer independent pharmacy marketing services complementing patient engagement tech solutions, like Secure Text, Video Chat and Online Fax all-in-one Inbox

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  • May 30, 2019

    Updox Solutions, Including Updox Video Chat, Support Expanded Patient Care and Boost Access to Care in Physician-strained Rural North Carolina

    Partnership Allows North Carolina Association of Free & Charitable Clinics to Expand Rural Access to Specialty Care While Improving Productivity and Patient Engagement

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  • May 29, 2019

    DrChrono and Updox Expand Partnership Integrating a Powerful Communication Platform into Electronic Health Record (EHR) Software

    Updox Gives DrChrono Customers Solutions to Streamline Communication, Improve Patient Relationships and Increase Staff Productivity

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  • May 21, 2019

    Central Ohio Primary Care Selects Updox for Document Management and Communications

    Solution Supports Large, Multiple-Location Practice’s Need for Secure, Streamlined Communications; Elimination of Traditional Fax and Enhanced Workflows to Improve Efficiencies

    Read More

  • March 27, 2019

    With Secure Text and Video Chat, Updox Showcases Patient Engagement Tailored for Pharmacies at T.H.E. Conference

    New Solutions Further Enhance the Only Solution Created Specifically for Pharmacies to Attract Customers, Engage Patients and Collaborate with Prescribers

    Read More

  • February 11, 2019

    Redefining Patient Engagement for Health System Providers, Updox Unveils New Video Chat at HIMSS 2019

    Updox creates nation’s first HIPAA-compliant video telehealth solution built specifically for outpatient providers

    Read More

  • November 19, 2018

    Updox Announces Secure Text and Messenger Patient Engagement Tools

    Launch represents another step in Updox’s mission to redefine patient engagement and give providers solutions that work the way they work

    Read More

  • October 25, 2018

    STRAND® and Updox Team to Support Collaboration and Care Coordination Between Pharmacists and Providers to Reduce Asthma Incidents and Costs

    Improved Care Coordination Drives Need for Pharmacists and Prescribers to Work Together to Improve Asthma Awareness and Medication Adherence

    Read More

  • October 1, 2018

    Updox Brings Together Patient Engagement, Communication and Productivity into One CRM Solution

    A single business management platform, with upcoming Secure Text and Messenger solutions, offering out-of-hospital healthcare providers critical ways to communicate with patients

    Read More

  • August 7, 2018

    Computer-Rx Empowers Community Pharmacies with Digital Communications Solutions from Updox

    Integrated into the pharmacy management platforms, Computer-Rx customers now have access to HIPAA-compliant, two-way texting with patients and digital faxing with prescribers

    Read More

  • August 2, 2018

    Updox Achieves Full DirectTrust HISP Accreditation

    Accreditation Ensures Updox Meets Highest Industry Standards for Secure Communications

    Read More

  • April 3, 2018

    STRAND® Teams with Updox to Support Collaboration Between Pharmacists and Providers to Improve Cardiovascular Health

    Targeted Patient Engagement and Streamlined Care Team Communications Reduce Heart Disease Risk and Lower Healthcare Costs

    Read More

  • January 31, 2018

    Updox and Creative Pharmacist Partner to Connect Pharmacists to Prescribers to Prevent Opioid Abuse

    Creative Pharmacist STRAND® Patient Intervention Platform Uses Updox Pharmacy Connect to Help Pharmacies Coordinate Care and Communicate Securely

    Read More

  • November 9, 2017

    Healthcare Tech Leader Joins Emerging Bridge Park Community

    Updox, one of Inc. 5000’s fastest-growing private companies, announces relocation to Bridge Park

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  • October 11, 2017

    VentureOhio Names Updox 2017 Growth Stage Company of the Year

    Healthcare IT leader honored for exceptional growth and market expansion

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  • September 14, 2017

    Updox Selected by BestRx Pharmacy Management System to Help Pharmacies Engage Patients & Boost Revenue

    Partnership provides independent community pharmacies with tools to enhance star ratings, engage patients, drive revenue and manage workflows

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  • August 10, 2017

    Updox Earns ONC 2015 Edition Health IT Certification from Drummond Group LLC

    Certification Validates Updox Commitment to Patient Engagement and Interoperability Across Healthcare

    Read More

  • August 1, 2017

    Rx30 and Computer-Rx Select Updox to Improve Care Coordination and Communications Between Pharmacies, Physicians and Patients

    Partnership provides community pharmacies with tools to enhance star ratings, engage patients, drive new revenue and manage workflows for more efficient clinical care

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  • June 30, 2017

    QS/1® Partners with Updox for Improved Patient Care Coordination

    QS/1 has partnered with Updox to offer Pharmacy Connect, a web-based care coordination suite that helps pharmacists securely exchange patient information with healthcare providers and engage patients.

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  • June 29, 2017

    Updox and ScriptDrop Offer Innovative Care Coordination Solution that Supports Patient Engagement and Medication Adherence

    Partnership brings prescription delivery, medication reminders and secure communications between patients, physicians, pharmacies to lower costs and improve care

    Read More

  • June 22, 2017

    Tim Chapman Joins Updox Board of Directors

    Experienced Strategist Joins Fast-Growing Healthcare Leader to Support Growth and Market Expansion

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  • June 19, 2017

    eMDs Selects Updox to Help Providers Improve Their Bottom Line and Grow their Practice

    Updox offers integrated communications solutions for eMDs’ electronic health record solutions

    Read More

  • May 18, 2017

    Creative Pharmacist Selects Updox to Improve Patient Compliance and Boost Care Coordination

    The STRAND® Patient Intervention Platform Will Use Updox Pharmacy Connect Integrated Secure Communications Solution to Help Pharmacies Deliver More Efficient Clinical Services Updox, the industry leader for care coordination and healthcare connectivity solutions, was selected by Creative Pharmacist, the industry leader in helping community pharmacies expand the clinical services they provide to their chronically ill patients, to integrate the Updox Pharmacy Connect solution into its STRAND® clinical intervention platform. Updox solutions provide Creative Pharmacist customers with tools to engage patients, increase pharmacy revenue and securely connect with physicians and other members of the care team

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  • May 9, 2017

    Updox Secures Growth Equity Investment to Accelerate Market Growth and New Technology Development

    Investors Partner with Updox to Maximize Rapid Expansion in Valuable Segment of Healthcare Updox, the industry leader for care coordination and healthcare connectivity solutions, announced a $12.7 million series B preferred equity investment. TT Capital Partners led the round, with participation from Tamarind Hill and existing investor Rev1 Ventures. As a single source for patient and provider communications, Updox plans to grow its strong foundation to achieve widespread connectivity in traditionally hard-to-reach healthcare segments.

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  • January 26, 2017

    Surgoinsville Pharmacy Selects Updox Pharmacy Connect for Care Coordination

    Solution Helps Pharmacy Engage Patients, Increase Revenue and Connect with Physicians  

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  • October 25, 2016

    Updox Receives Renewal of Complete DirectTrust.org/EHNAC Accreditations for Direct Secure Messaging

    Updox Continues Leadership in Care Coordination and Providing Secure Communications Channels Across the Healthcare Ecosystem

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  • August 18, 2016

    Updox Named to Inc. 5000 List of America's Fastest-Growing Companies for Second Year in a Row

    Industry Leader for Care Coordination Honored Again for Exceptional Year-over-Year Growth

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  • August 11, 2016

    Updox Earns Dentrix Connected Solution Certification

    Cohesive set of solutions integrated for Dentrix G6 dental practices supports care coordination and maximizes practice performance, revenue and patient engagement

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  • July 21, 2016

    Updox Introduces Pharmacy Connect during Cardinal Health Retail Business Conference

    New solution offers unique care coordination opportunity for pharmacists as industry shifts to value-based care model

    Read More

  • February 18, 2016

    GeniusDoc Partners with Updox to Offer Integrated Communications Solution to Leading Oncology, Hematology, Multi-Specialty Practices

    Updox enables practices to efficiently communicate with partners and patients to lower costs and improve productivity

    Read More

  • February 11, 2016

    Updox Introduces New Patient Engagement and Provider Connectivity Solutions at Business of Dentistry 2015

    Updox solutions and apps available for use with Dentrix® G5/ G6 Practice Management System

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  • October 29, 2015

    Practice Fusion Expands Partnership with Updox to Add More Communications Options for Customers

    Incorporating inbound fax within EHR helps practices manage multiple messages in workflow to lower costs, improve productivity and enhance communications

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  • October 15, 2015

    Updox Named 14th on Columbus Business First’s 2015 Fast 50 List

    Industry-Leading Health Care CRM provider recognized for exceptional growth

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  • September 8, 2015

    Updox Named MacPractice Alliance Partner for Integrated Faxing

    Updox Named MacPractice Alliance Partner for Integrated Faxing

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  • August 30, 2015

    Updox Introduces New Patient and Provider Connectivity Solutions for Greenway Prime Suite and Intergy at ENGAGE15

    Updox Introduces New Patient and Provider Connectivity Solutions for Greenway Prime Suite and Intergy at ENGAGE15

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  • August 12, 2015

    Updox Named No. 524 on Inc. 5000 List of America's Fastest-Growing Companies

    Updox Named No. 524 on Inc. 5000 List of America's Fastest-Growing Companies

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  • July 20, 2015

    Updox Launches Industry-Changing Personal Direct Secure Email Option for Physicians

    Updox Launches Industry-Changing Personal Direct Secure Email Option for Physicians

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  • June 19, 2015

    Helping Independent Physicians Survive and Thrive

    Rev1 Ventures did a great Updox profile interview and video - featuring Updox leadership, what drives us in our mission to change the way health care is delivered and our amazing growth along the way.

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  • May 20, 2015

    SaaS Capital Adds Updox to Portfolio with $3.5 Million Line-of-Credit

    SaaS Funding Pioneer Partners with Leading Physician CRM and Connectivity Platform

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  • April 14, 2015

    Updox Achieves 2014 Edition 2 ONC-HIT Modular Certification for Direct Secure Messaging from Drummond Group LLC

    Updox Achieves 2014 Edition 2 ONC-HIT Modular Certification for Direct Secure Messaging from Drummond Group LLC

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  • March 19, 2015

    Updox Named to Becker’s 2015 “150 Great Places to Work in Healthcare” List

    Updox Named to Becker’s 2015 “150 Great Places to Work in Healthcare” List

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  • November 24, 2014

    Updox Web Seminar: How an Independent Physician Leverages Technology to Transform Patient and Provider Relationships

    Updox Web Seminar: How an Independent Physician Leverages Technology to Transform Patient and Provider Relationships

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  • October 29, 2014

    Updox Patient Payments Enables Practices to Accept Credit Card Payments Via Patient Portal, in Lobby and in Office for One Integrated Experience

    Updox Patient Payments Enables Practices to Accept Credit Card Payments Via Patient Portal, in Lobby and in Office for One Integrated Experience

    Read More

  • October 16, 2014

    Updox Named “Best Place to Work” by Columbus Business First

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  • October 15, 2014

    MacPractice Partners with Updox for Direct Secure Messaging

    MacPractice Partners with Updox for Direct Secure Messaging Leading Mac-Based EHR Selects Largest Direct Messaging Network to Meet Stage 2 Meaningful Use Criteria

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  • September 30, 2014

    Updox in the News

    Updox Helping Healthcare Providers Turn Patients Into Customers The advent of electronic health records (EHRs) revolutionized the medical world by digitizing patient charts and information. What EHRs did not change, however, is the need for out-of-date communications between doctors and patients – paper slips for billing, phone calls for appointments, even faxes for health records. Updox, based in Columbus, Ohio, hopes to eliminate these clunky, out-of-date systems by aggregating all of this communication into one central, secure, web-based location to create a seamless, electronic flow of information between doctors and patients.

    Read More

  • September 30, 2014

    Updox Launches Online Updox Community

    Forum Provides Opportunities for 70,000 Updox Members to Share Best Practices About Topics Including Direct Messaging, Patient Engagement and Running Efficient Practices

    Read More

  • September 5, 2014

    Updox Exhibiting New CRM Features at ENGAGE14 National Greenway Customer Conference

    Updox Exhibiting New CRM Features at ENGAGE14 National Greenway Customer Conference

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  • August 28, 2014

    Arizona-Based Cardiology Practice Recognizes Significant Cost Savings with Updox

    Arizona-Based Cardiology Practice Recognizes Significant Cost Savings with Updox

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  • July 31, 2014

    Updox Introduces Resources to Help Hospitals Choose the Right HISP for Direct Messaging

    HISP Selection Guide and Web Seminar Among Tools for MEDITECH and Epic Hospitals Looking to Meet Meaningful Use

    Read More

  • July 16, 2014

    Eyefinity Selects Updox for Direct Messaging and Patient Portal

    Eyefinity Selects Updox for Direct Messaging and Patient Portal

    Read More

  • June 30, 2014

    Michael Harris Joins Updox as Vice President of Development

    Michael Harris Joins Updox as Vice President of Development

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  • June 24, 2014

    Updox Achieves Complete DirectTrust.org/EHNAC HISP, RA, and CA Accreditations for Its Direct Secure Messaging

    Updox Achieves Complete DirectTrust.org/EHNAC HISP, RA, and CA Accreditations for Its Direct Secure Messaging

    Read More

  • June 4, 2014

    Updox Launches Webinar Series for Physician Practices to Leverage Meaningful Use Interoperability Requirements Into Full CRM Strategy

    Updox Launches Webinar Series for Physician Practices to Leverage Meaningful Use Interoperability Requirements Into Full CRM Strategy

    Read More

  • May 29, 2014

    Healthland Selects Updox as Direct Messaging HISP Partner

    The Nation’s Leading Provider of HIT Solutions for Rural and Critical Hospitals Chooses Updox to Satisfy Key Stage 2 Meaningful Use Requirement

    Read More

  • April 23, 2014

    Updox Becomes Founding Member of Carequality Interoperability Initiative

    Updox Becomes Founding Member of Carequality Interoperability Initiative Updox Joins 33 National Organizations to Advance Data Exchange for Improved Outcomes and Lowered Costs

    Read More

  • March 25, 2014

    Pat Bickley Joins Updox as Director of Product Management

    Pat Bickley Joins Updox as Director of Product Management

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  • February 19, 2014

    Updox Direct Network Dominates Physician Connectivity – More Than 35 EHR Partners Select Updox as HISP for Direct Messaging

    Updox Direct Network Dominates Physician Connectivity – More Than 35 EHR Partners Select Updox as HISP for Direct Messaging As Interoperability Moves Beyond HIEs, Updox Takes Lead to Extend Direct Messaging for More Than Just Meaningful Use

    Read More

  • February 11, 2014

    Amazing Charts Partners with Updox for Direct Messaging and Patient Portal

    Amazing Charts Partners with Updox for Direct Messaging and Patient Portal Updox provides key components for Stage 2 Meaningful Use

    Read More

  • February 4, 2014

    Practice Fusion Adds Updox Direct Secure Messaging

    Practice Fusion Adds Updox Direct Secure Messaging to its Electronic Health Record (EHR) Platform Country’s Largest Physician-Patient Community Chooses Largest Direct Messaging Network Satisfying Key Stage 2 Meaningful Use Requirement

    Read More

  • January 8, 2014

    Updox Launches First CRM Solution Designed for Independent Physicians

    Updox Launches First CRM Solution Designed for Independent Physicians

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  • February 20, 2013

    Updox Direct Messaging Platform Used in First Complete Certification for Stage 2 of Meaningful Use

    Greenway Medical Technologies relies on Updox’s Direct Messaging HISP for three ONC 2014 criteria

    Read More

  • December 18, 2012

    Vermont Information Technology Leaders (VITL) Selects Updox for NHIN Direct

    MEDIA CONTACTS: Michael Morgan mmorgan@updox.com 614.798.8170

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  • December 4, 2012

    The Updox Practice Communications Management Solution Adds 2,500 New Practices

    The Updox Practice Communications Management Solution Adds 2,500 New Medical Practices Exchanging 1.5 million documents per month coordinating the care for 5 million patients

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  • November 1, 2012

    SOAPware, Updox Improve Health Information Exchange with Integrated EMR Faxing

    FAYETTEVILLE, Ark., Nov. 1, 2012 /PRNewswire/ — Practice communications management company Updox and electronic health record solutions provider, SOAPware Inc., have shaped a strategic alliance in order to improve health information exchange. The two will work together to provide SOAPware EHR customers with a fully integrated, bi-directional, electronic faxing and document management solution.

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  • October 26, 2012

    Cary Adult Medicine gets Level 3 PCMH certification with Updox

    Cary Adult Medicine achieves Level 3 Patient-Centered Medical Home Certification from NCQA using Updox and Amazing Charts

    Read More

In the News

  • November 13, 2020

    DOTmed Feature: How telehealth is improving outcomes for patients in rural and underserved populations

    Learn how virtual care is leveling the playing field for underserved patients by enabling access to care through a mobile device or laptop - rather than through a traditional brick and mortar doctor’s office.

    Read More

  • November 10, 2020

    New England Journal of Medicine Feature: How an Ohio-based Physician Organization Overcame Internal Hurdles and Launched a Telehealth Service as Covid-19 Shutdowns Loomed

    Before the pandemic, Central Ohio Primary Care had zero experience with telehealth visits. Implementing a new program of any kind within a week during a pandemic would present challenges to any organization. Updox is proud to have been able to support them. 

    Read More

  • November 2, 2020

    Smart Business Feature: 2020 Columbus Smart 50 Awards celebrate area’s top executives

    Updox CEO Michael Morgan was honored on this year's 2020 Columbus Smart 50 list of top executives, recognized for their ability to effectively build and lead successful organizations.

    Read More

  • October 30, 2020

    KLAS Research Feature: Investing in Secure Communication Platforms

    What can your business gain from a secure healthcare communications platform? Ryan Engle with TripleTree shares the benefits of HIPAA-compliance, resource efficiency, and an enhanced patient experience.

    Read More

  • October 20, 2020

    Health Professional Radio Podcast: Pharmacy of the Future

    Updox’s Cathy Kuhn discusses the role of pharmacy during the pandemic and where the industry is headed post-COVID:

    Read More

  • October 6, 2020

    Healthcare Business Today Feature: The Telehealth Trifecta - Patient Care in a Post-COVID World

    Updox CEO Mike Morgan shares how practices can become more efficient, maintain revenue and grow business by digitizing more aspects of the patient experience:

    Read More

  • September 30, 2020

    Electronic Health Reporter Feature: Updox Named to Healthcare's Most Innovative Companies of 2020 list

    Updox was named to Electronic Health Reporter's list of "Healthcare's Most Innovative Companies of 2020" and recognized being on the cutting edge of healthcare technology innovation.

    Read More

  • September 30, 2020

    Health IT Outcomes Feature: Telehealth For Chronic Care Patients During COVID-19 And Beyond

    More than 157M Americans currently live with chronic conditions - some of which are preventable if swift action is taken. Mike Morgan shares how a robust virtual care strategy can help these patients. 

    Read More

  • September 29, 2020

    Health IT Answers Feature: 2020 Virtual Care Report: Patient Care in a Post-COVID World

    New report from Updox highlights what it will take to transform healthcare practices, keep pace with changing patient expectations and fix reimbursement hurdles. 

    Read More

  • September 8, 2020

    HIT Consultant Feature: 2020 Virtual Care: Navigating Patient Care in a Post-COVID World

    COVID-19 has forever changed the delivery of healthcare. In a post-COVID environment, telehealth is no longer a novelty – it is a requirement to stay in business. But telehealth is just one piece of a successful practice.

    Read More

  • September 8, 2020

    Medical Economics Feature: Digitize admin tasks to reduce staff burdens

    As practices reopen to patients and streamline operations to become safer and more efficient, there are opportunities to modernize administrative tasks to save time and money

    Read More

  • September 8, 2020

    Physicians Practice Feature: Telehealth is here to stay; reimbursement needs to follow

    At a time when many practices are facing financial hardships, provisions for telehealth reimbursement are not only essential for access and continued health and safety of patients, but are also necessary for the health and stability of physicians.

    Read More

  • August 14, 2020

    NASDAQ Feature: The Top Reasons Teladoc Health Stock Could Soar to $250 in 2020

    Telehealth isn't stopping. Analysts at McKinsey & Co. forecast that $250 billion worth of spending will shift to telehealth, compared to the total $3 billion in revenue that top telemedicine companies generated before the pandemic. 

    Read More

  • August 4, 2020

    U.S. News & World Report Feature: How the Pandemic Is Changing the Way Hospitals Care for Patients

    As the novel coronavirus and resulting economic recession have disrupted nearly every aspect of life, they have also laid bare both the strengths and the shortcomings of America’s health care system

    Read More

  • August 4, 2020

    Columbus Business First Feature: Announcing the 2020 C-Suite Awards

    Updox is among the honorees on Columbus Business First's  annual guide to the most-admired CEOs and other top executives in Central Ohio.

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  • July 24, 2020

    Electronic Health Reporter Feature: Meeting Patient Demands with Virtual Care Beyond COVID-19

    What does healthcare look like post-COVID? Updox CEO Mike Morgan explains how providers will need to start balancing virtual and in-office appointments

    Read More

  • July 8, 2020

    Healthline Feature: She Had a Stroke, Then the Pandemic Hit. Here’s How She Fought to Recover

    After Sherry Richards had a stroke, Updox telehealth helped her stay connected with her doctors and maintain her recovery during the pandemic

    Read More

  • July 7, 2020

    Consumer Reports Feature: Medical Privacy Gets Complicated as Doctors Turn to Videochats

    Health comes first, privacy experts say, but when you have a choice, it's best to use a service that complies with HIPAA

    Read More

  • July 3, 2020

    Columbus Business First Feature: 'Webside' manner: Once-reluctant Ohio State Wexner Medical docs want telehealth to stay

    Ohio State University's Wexner Medical Center shares a new framework for the future of healthcare - and how telehealth from Updox supports them

    Read More

  • June 29, 2020

    Healthcare IT Today Feature: "What COVID-19 Taught Us About Telehealth and its (Now Permanent) Role in Patient Care"

    Achieving the right balance of virtual and in-person appointments rests in the ability of providers to visualize the patient journey and quickly resolve roadblocks that negatively impact their overall experience.

    Read More

  • June 23, 2020

    Mission Daily Podcast: "Changing the Face of Healthcare”

    Updox CEO Mike Morgan discusses how technology is transforming the way care is delivered and why fax is one of the biggest impediments to provider efficiency and effectiveness

    Read More

  • June 16, 2020

    eMds Feature: Reopening Healthcare Together with Updox

    Updox CEO Mike Morgan shares tips and tricks on engaging patients during the pandemic and beyond

    Read More

  • June 11, 2020

    E-Commerce Times Feature: Virtual House Calls: The Rise of Telemedicine

    Virtual care, including telehealth, will transform healthcare with modern, impactful ways to maximize patient engagement.

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  • June 8, 2020

    HuffPost feature: COVID-19 Sparked A Huge Rise In Video Doctor Visits. Get Used To It.

    Physicians resisted telemedicine for years. Then the coronavirus pandemic forced them to adapt.

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  • June 3, 2020

    HIT Consultant Feature: Telehealth After COVID-19: What’s Next for the Healthcare Industry?

    As demand for virtual care continues to rise, there are significant implications for the healthcare market post-COVID. Updox CEO Mike Morgan shares his thoughts

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  • May 21, 2020

    Physicians Practice Feature: How a virtual health strategy can meet patient expectations and drive practice value

    Patient expectations haven’t changed in the COVID era. If anything, the global pandemic has accelerated demand for solutions that meet patient demand for stay-at-home flexibility while allowing independent physicians to continue providing care.

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  • May 14, 2020

    WOSU All Things Considered Podcast: How Tech Startups Are Surviving Coronavirus

    WOSU's Ann Fisher and Carrie Ghose of Columbus Business First discuss how Updox successfully onboarded 10,000 new telehealth customers in two weeks during the pandemic

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  • May 5, 2020

    Healthcare Weekly Podcast: "Integrated HIPAA Communication Platforms? Yes, they actually exist!”

    “The expectations of customers in healthcare is going to be changed forever.” Updox CEO Mike Morgan discusses the future of telehealth and how COVID-19 is changing the way providers deliver care.

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  • April 30, 2020

    Columbus Business First Feature: Crisis Management: Updox had the perfect product ready when Covid-19 shuttered doctors' offices

    On this episode of Columbus Business First's Crisis Management podcast, hear from Mike Morgan on how Updox responded to the pandemic while also moving staff to work from home.

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  • April 28, 2020

    Virtual Medical Visits Are the New Normal During the Coronavirus Pandemic

    Lost Coast Outpost profiles how COVID-19 has catapulted telehealth into healthcare's mainstream in California more effectively than years of advocacy and policy-making.

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  • April 23, 2020

    CommonWell TV Feature: Improving Interoperability with Updox

    CommonWell TV interviews Adam Koltnow, chief product officer, about how Updox stresses ease-of-use for products and solutions to achieve interoperability and drive improved care.

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  • April 16, 2020

    Columbus Business First Feature: How the nation's largest independent primary care practice adapted to telehealth almost overnight

    Central Ohio Primary Care had never conducted telehealth visits. Then, along came COVID. Updox stepped in to help and now COPC does 2,000 telehealth visits a day.

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  • April 15, 2020

    Columbus Business First Feature: How Updox added 10,000 new users in three weeks

    In a typical month last year, Updox added about 500 new physician users. When the pandemic hit, it signed on 10,000.

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  • April 13, 2020

    Columbus Business First Feature: Dublin health IT company lands 10,000 new customers amid Covid-19

    Updox is dedicated to supporting local and national customers with secure telehealth solutions for effective patient care during COVID-19.

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  • April 10, 2020

    Drug Topics Feature - Health System Pharmacy Collaboration

    Updox Director of Strategy Consulting Cathy Kuhn, PharmD, shares why health system/pharmacy collaboration is important and what it means for patients. 

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  • April 10, 2020

    Becker's Hospital Review Feature: OSU Wexner Medical Center coverts 40 exam rooms into telehealth stations, updates 500 computers

    The Ohio State University Wexner Medical Center is using telehealth services from Updox to meet patient needs during the COVID-19 pandemic.

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  • April 2, 2020

    DOTMed Feature: Future of Health IT Efficiency

    Most healthcare providers use at least four different solutions to manage critical business functions. Updox shares how to streamline operations

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  • April 1, 2020

    Wall Street Journal Feature: Telemedicine, Once a Hard Sell, Can’t Keep Up With Demand

    The new coronavirus outbreak is testing the industry’s capacity, sending companies scrambling for doctors and new services

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  • March 31, 2020

    ACO Show Feature: Telehealth With Updox

    Learn how Updox enables patients to connect with their health care providers by video and text messaging, and why this has become critically important during the COVID-19 epidemic.

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  • March 22, 2020

    Healthcare Business Today Feature: Telehealth's Role in Curbing COVID-19

    During the COVID19 pandemic, telehealth can help alleviate the rapid spread by reducing the amount of foot traffic in and out of healthcare facilities. Read More 

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  • March 9, 2020

    Electronic Health Reporter Feature: Are Providers Ready For The End of Fax?

    80% of all serious medical mistakes result from poor communication, which includes fax. Updox CEO Mike Morgan explains why fax machines must become a thing of the past in order to bring #healthcare fully into the 21st century Read More 

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  • March 2, 2020

    Physicians Practice Feature: Patient engagement will be a hot topic at HIMSS20

    Updox CEO Mike Morgan explains why health IT leaders will spend a good bit of their time discussing  patient engagement at HIMSS20 Read More 

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  • January 29, 2020

    HIT Consultant Feature: Time’s Running Out - Why Providers Must Adopt Telehealth in 2020

    With work schedules, family obligations and unforeseen circumstances, it's not always simple for patients to see a physician. Learn why this is leading to a higher telehealth demand in 2020. Read More 

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  • January 28, 2020

    Health Professional Radio podcast: A fax-free future in healthcare

    How can healthcare can break free of the hold fax has on provider communications? Read More 

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  • January 14, 2020

    Physicians Practice Feature: Your patient engagement strategy will fail if staff aren’t happy

    An effective patient experience starts with focusing on staff satisfaction. Sound backwards? It’s not. Read More 

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  • January 14, 2020

    Drug Topics Feature - What to Expect from the Pharmacy Landscape in 2020

    Optimism is strong around the pharmacy industry as we head into a new decade, and many believe that 2020 is going to be a pivotal year for the industry. Read More

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  • December 18, 2019

    ComputerTalk Feature - The New Vision: The Next Big Thing

    Connectivity is the future of pharmacy. ComputerTalk for the Pharmacist shares our vision for digital tools that expand access to #community care and reach patients – wherever they are. Read More

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  • September 4, 2019

    Electronic Health Reporter Feature - Stop Overthinking Telehealth

    Forward-looking practices are successfully using telehealth in lieu of in-person consults, reducing needless office visits, saving time and money, and adding more convenient patient care. Read More 

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  • August 27, 2019

    Physicians Practice Feature-How Patient Engagement Impacts Bottom Line

    Patient care is the reason most physicians get into healthcare, but practices cannot stay open if they ignore the need to remain profitable. Read More 

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  • August 27, 2019

    Thrive Global Feature: The Future of Healthcare

    Our CEO says "Patient engagement needs to be redefined." Read why he thinks healthcare has to change. Read More 

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  • August 26, 2019

    HIT Consultant Feature: Lack of Integration Biggest Frustration

    Out-of-hospital healthcare providers are feeling the pain from a lack of integrated technology between systems in their offices. Read More 

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  • August 26, 2019

    HIT Infrastructure Feature: IT Interoperability Woes Top Tech Worry

    IT interoperability problems were cited as the top technology frustration among 600 non-hospital healthcare providers. Read More 

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  • August 26, 2019

    Becker's Hospital Review Feature: 1 in 5 non-hospital providers plan to reduce IT solutions this year, report finds

    60% of non-hospital providers use 4+ different technology solutions to manage daily functions. Read More 

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  • August 6, 2019

    Authority Magazine Feature: The Future of Healthcare: “Patient engagement needs to be redefined”

    Simply pushing a message through a portal isn’t working anymore. Read more

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  • July 18, 2019

    Drug Store News Feature: Updox Launches Digital Marketing Services

    Updox is debuting a range of digital marketing services for pharmacists. Read more

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  • April 26, 2019

    Total Pharmacy Feature: Pharmacists as Champions of Patient Health

    Pharmacists play a vital role in delivering healthcare. Read more

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  • April 26, 2019

    Burnout - Not just a physician issue. How technology can alleviate staff burnout

    If you're not feeling overwhelmed by your profession right now, and you've got a moment to spare, check out this article on 3 ways you can do something about burnout (or even if you're feeling overworked and over-tired.) Read more

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  • April 26, 2019

    Medical Economics Feature: Why providers need to take a fresh look at patient engagement

    Updox CEO Michael Morgan shares tips for providers on how to best utilize technology to boost patient engagement

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  • November 16, 2018

    Columbus Business First: Coolest offices: Fastest-growing Updox finally has room to grow at Bridge Park in Dublin

    (reprinted with permission)

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  • Committed to simplifying the business of healthcare, Updox is a unified collaboration platform for out-of-hospital healthcare providers. Named for the past four years to the Inc. 5000 list of America's fastest-growing private companies, Updox is integrated with more than 100 electronic health records (EHR) and serves more than 300,000 users and 80 million patients.

    Updox provides customer relationship management (CRM), including patient engagement and secure communication and productivity solutions that work together to connect healthcare providers, including physicians, patients, payers, pharmacies, labs, supply chain partners and other out-of-hospital partners. Through the Updox network, customers can access a full suite of applications including patient text messaging, secure messaging, document management, patient portal, appointment scheduling and reminders, credit card payments, and health alerts, all with the goal of driving improved outcomes through more efficient communications, patient/partner engagement and better care coordination. Learn more at www.updox.com or follow the company on Twitter, LinkedIn and Facebook.