Updox, and CEO Mike Morgan and CTO Mike Witting, were profiled in the April 2017 issue of Columbus CEO.
Patients at Family Medicine of Jonesborough in eastern Tennessee schedule appointments and see lab results online. They get time with their doctor and chat about new puppies and grandkids with his wife and office manager. The independent medical practice and thousands more around the country rely on healthcare technology company Updox for the time and resources needed to serve their patients.
Dublin-based Updox heals a major pain point in the healthcare delivery system identified nearly 10 years ago by its founders. Independent providers such as Michael Jewett, MD, in Jonesborough had no streamlined way to communicate with their patients or each other.
“It shocked us that in 2008—and even in 2015—that the average medical provider faxed 1,200 pages a month,” says cofounder and Chief Technology Officer Mike Witting.
Witting says the solution started with practicing neurologist Andrew Barbash, MD, and his concept of a social network for medical practitioners. Barbash joined forces with Witting, Mark Shary and Tobin Juday, and the four combined their backgrounds in medicine, technology and entrepreneurship to build the technology and the business.
The result was Updox, a customer-relationship management system that allows independent providers to send secure electronic faxes and emails, offer online patient portals, accept payments, and communicate with other providers and pharmacists.