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July 24, 2019

Komen Columbus Partners with Updox to Connect Patients and Physicians for Improved Access to Cancer Screenings, Education Programs and Consultations

Collaboration Platform Supports More Efficient and Effective Cancer Care for Better Outcomes

Komen Columbus selected Updox, an all-in-one healthcare collaboration platform that combines patient engagement, provider communications and internal productivity, to engage patients diagnosed with breast cancer and connect them with providers to ensure more effective and efficient care coordination.

“We’re excited to partner with Komen Columbus and bring our expertise in connecting patients and providers in a way that supports improved outcomes and better care delivery,” says Michael Morgan, CEO, Updox. “Our solutions will help Komen Columbus streamline communications and engagement in a way that is timely, secure and cost-effective but, more importantly, more meaningful for patients. This will allow Komen Columbus more support for cancer research and help patients and their families have better, faster access to care.”

Through Updox solutions, Komen Columbus can continue their work to support improved access to care, education outreach and better outcomes. With the Updox Collaboration Platform, Komen Columbus staff will be able to manage paperwork electronically in a secure, cost-effective manner. With Updox Engagement solutions, they’re able to send voice, text or email appointment reminders to patients to encourage attendance at appointments or therapies. Broadcast messages can be used to let women know about upcoming screenings or educational programs. Providers can share test results, answer questions or send patient educational information via secure text. Updox Communications solutions support secure provider communications to connect care teams and improve information exchange. In the future, Updox Video Chat will be used by providers seeking cost-effective ways to reach breast cancer patients in remote areas to provide consultative and educational services.

“Anytime we’re able to use a tool for earlier detection, increased education, faster consultation or better communication, we’ll definitely take advantage of that. It’s well documented that better patient engagement leads to better outcomes,” says Katie Carter, executive director, Komen Columbus. “Communication, education and engagement are all vitally important to breast cancer patients, their families and care teams. This is a battle we all face together.”

According to the Center for Disease Control and Prevention (CDC), breast cancer is the most commonly diagnosed cancer for women, with one in eight United States women diagnosed in their lifetime. The number of deaths due to breast cancer has decreased by 40% from 1989 to 2015, attributed to advances in treatment technology and early detection. Additionally, conversations about detection and disease management also play a role in earlier, more treatable diagnosis and prevention.

Patient engagement programs are vital as studies show that patients who are actively engaged in their care and connected to their care teams, including receiving appointment reminders and educational information, experience better health, improved care experiences, and lower healthcare costs.

Komen Columbus looks forward to implementing the Updox platform to support a full-time community health worker based in Southeast Ohio. Generously funded by a gift from the American Electric Power (AEP) Foundation, the community health worker’s objective will be to expand Komen Columbus’ outreach in southeast Ohio as well as increase patient access to a mobile mammography unit – also partially funded by the AEP Foundation, located at the Nelsonville Health Center.  These efforts, coupled with the Updox platform, will create an efficient and productive process that ensures more eligible women are receiving the care they both need and deserve.

About Updox:

Committed to simplifying the business of healthcare, Updox is a single collaboration platform for out-of-hospital healthcare providers. Named for the past four years to the Inc. 5000 list of America's fastest-growing private companies, Updox is integrated with more than 100 electronic health records (EHR) and pharmacy management systems and serves more than 300,000 users and 90 million patients.

Updox offers a broad set of capabilities for patient engagement, provider communications and internal productivity that work together in a secure, user-friendly, easy-to-use collaboration platform. Updox was created specifically for the out-of-hospital market and gives customers access to a growing platform that focuses on solutions and services to make everyone delivering healthcare happy. Learn more at www.updox.com or follow the company on TwitterLinkedIn and Facebook

About Susan G. Komen® Columbus

Komen Columbus has invested more than $30 million since it began in 1993 toward our goal of ending breast cancer forever. Komen is the only breast cancer organization attacking the disease on all fronts through community outreach, research, advocacy and global work. Locally, Komen Columbus collaborates with community partners to fund education to the many women still unaware of their risk for breast cancer, screening to many uninsured and underinsured and support those diagnosed and undergoing treatment. Susan G. Komen has invested more than $13.5 million in breast cancer research in Ohio and $889 million in global research. For more information, visit komencolumbus.org or call (614) 297-8155 or Toll Free: 1-866-611-2873. Connect with us on FacebookTwitter and Instagram.

Topics: press release