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June 9, 2020

Net Health Selects Updox Telehealth to Serve Outpatient Facilities and Therapy Services in Skilled Nursing Facilities and Home Health

Video Chat and Secure Text offer HIPAA-compliant virtual care opportunities to deliver care while lowering coronavirus exposure risk

Updox, the only place to manage healthcare communications across both in-person and virtual care, today announced a partnership with Net Health, a premier provider of cloud-based Electronic Health Record (EHR) software for specialized care settings. Net Health serves more than 14,000 physical therapy, wound care, occupational medicine, employee health and hospice facilities, as well as 98 percent of large hospital networks in the US. Net Health will integrate the Updox platform with its classic ReDoc® software, Agility® software, therapy solution used in skilled nursing facilities and home health therapy software to support clients in the delivery of telehealth, video chat, secure text and SMS text services to their patients.

“Updox shares Net Health’s vision of powerful solutions that drive patient care and help providers have a greater impact on outcomes,” says Net Health CEO Josh Pickus. “Telehealth gives our clients the flexibility to incorporate virtual visits into their engagement workflow to ensure that care continues during this pandemic. The Updox solution is HIPAA-compliant and exceptionally easy to use for both patients and providers—we’re confident we’re offering a solution that our clients can get up and running quickly.”

Updox supports safe, effective ongoing treatment and care, while reducing potential coronavirus exposure to protect both staff and patients. The Updox solution was created to be as easy as making a phone call, and requires no special equipment or apps to download, just internet access. Updox facilitates up to 45,000 telehealth visits per day between patients and their healthcare providers.

“We’re proud to partner with Net Health to ensure healthcare providers can safely and securely offer remote care for patients to minimize the spread of COVID-19,” says Michael Morgan, chief executive officer, Updox. “During this time of crisis, quickly implementing comprehensive and secure telehealth services ensures that healthcare services continue in ways that are safe, secure and personal. Beyond the pandemic, we know healthcare will continue to see increased demand for virtual care, driven by patient preference for convenient, consistent and accessible connections with their providers of choice.”

In a recent Updox survey, 42 percent of Americans said they have used telehealth services since the pandemic began and 82 percent of that group said they love/like telehealth services.  When asked about their preferences for using telehealth following COVID-19, 51% of respondents said convenience was most important to them, and 49% said that they wanted to be able to choose their provider rather than be assigned a healthcare professional for telehealth services.Learn More About Telehealth

About Updox

The only place to manage healthcare communications across both in-person and virtual care, Updox offers one consolidated inbox for healthcare providers to manage the entire patient journey and office productivity. Through an all-in-one platform, Updox provides a broad set of capabilities for virtual health, patient engagement, and paperless office efficiency that work together to reduce costs and drive revenue. Updox customers also benefit from an engaged user community for benchmarking, idea exchange and networking. Learn how we simplify the business of healthcare. Visit www.updox.com or follow the company on Twitter, LinkedIn and Facebook.

About Net Health

Net Health provides cloud-based software for specialty medical providers across the continuum of healthcare—from hospital to home. Net Health’s interoperable EHRs deliver end-to-end solutions that ensure compliance, improve outcomes, empower providers and inspire care. The company serves over 14,000 facilities, including 98 percent of the largest hospital chains, two-thirds of skilled nursing facilities and many leading hospice organizations and private practices. Net Health is a portfolio company of The Carlyle Group, Level Equity and Silversmith Capital Partners. www.nethealth.com

Topics: telemedicine, telehealth, press release, telehealth services