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Press & Media

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  • December 16, 2020

    Updox Releases New Vaccine Communications Package to Expedite Safe, Efficient Delivery of COVID-19 Vaccines

    Turnkey solution combines Updox Broadcast, Electronic Forms and Secure Text to simplify workflows for vaccine deployment and ease communications burdens for healthcare providers

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In the News

  • March 26, 2021

    Health IT Answers Feature: Telemedicine and Virtual Care Updates 2021

    The Updox report includes data from a survey of more than 1,000 healthcare providers across a variety of specialty areas and details how virtual care impacted providers and their respective practices during the COVID-19 pandemic.

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  • March 12, 2021

    Patient Engagement HIT Feature: Fears Fuel Vaccine Hesitancy, Dissuade Access for Family Caregivers

    A rural-urban divide in vaccine hesitancy underscores the need for targeted public health education that emphasizes COVID-19 vaccine safety efficacy and providers play a key role in that.

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  • March 4, 2021

    Becker's Hospital Review Feature: 260 Telehealth Companies to Know

    Hospitals and health systems across the U.S. have developed telehealth strategies to connect with patients with their providers and use of telehealth continues to grow.

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  • March 2, 2021

    DOTmed Feature: COVID-19 vaccine rollout: Why patient-provider communications are a top priority

    As they face an onslaught of questions, healthcare providers need to ensure they have a seamless workflow in place to communicate with patients about COVID vaccines.

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  • February 26, 2021

    Columbus CEO Feature: 2021 Healthcare Achievement Awards

    Updox President Michael Morgan was honored to be named a finalist for the Pathway to Population Health award as part of Columbus CEO Magazine's 2021 Healthcare Achievement Awards.

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  • February 15, 2021

    The Journal Times Feature: The doctor will see you now, from home

    Racine, Wisconsin, community health clinic uses Updox telehealth to ensure care delivery continues during pandemic.

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  • February 2, 2021

    Physicians Practice Feature: Pivoting to virtual care is transforming operations

    Updox President Mike Morgan shares lessons from other practices on how adding virtual care is enhancing their strategies and abilities.

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  • January 25, 2021

    Modern Healthcare Feature: Chatbots, texting campaigns help manage influx of COVID vax questions

    As healthcare ramps up COVID-19 vaccination programs, providers are tasked with not only administering the vaccines, but also answering a barrage of questions from patients.

    Read More

  • January 22, 2021

    Healthcare IT Today Feature: Numerous Announcements of COVID Vaccine Solutions is Encouraging

    Healthcare technology companies, including Updox, are offering solutions to make the vaccination process smoother, faster, and more efficient. It is an encouraging sign.

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  • January 22, 2021

    HIT Consultant Feature: 87% of Americans Want to Receive COVID-19 Vaccine Information From Their Providers

    According to a recent Updox survey, 87% of Americans say they want to receive information from their healthcare provider on COVID-19 vaccine-related news/updates.

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  • January 22, 2021

    Health IT Answers Feature: Healthcare Providers Viewed as #1 Most Trusted Source for COVID-19 Vaccine Information

    An Updox survey underscores the strong need for more frequent communications between healthcare providers and patients and demonstrates the critical role technology plays in ensuring an effective vaccine rollout.

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  • January 19, 2021

    Patient Engagement HIT Feature: Clinicians Most Trusted for COVID-19 Vaccine Patient Education

    Most Americans want to hear from their medical providers about the COVID-19 vaccine, with recent polling showing that patients trust their providers the most for driving vaccine patient education and scheduling outreach.

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  • January 11, 2021

    DOTmed Feature: Four tips for implementing a successful virtual care strategy

    As practices transform their operations to catch up to the expectations of healthcare consumerism, there are a number of virtual care solutions that can improve patient satisfaction and outcomes, while helping the practice be more efficient and effective. 

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  • December 14, 2020

    Healthcare Business Today Feature: When Your Dots Don’t Connect: How to Bring Your Virtual Care Strategy Into Focus

    There’s more to a virtual care strategy than adopting solutions. In order to tap into the true value of virtual care, it’s important to create a structure around each communications solution. Updox CEO Mike Morgan explains how.

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  • December 1, 2020

    Empowered Patient Podcast: Moving Pharmacies and Healthcare Providers into the Digital World

    Updox’s Cathy Kuhn, PharmD, discusses the communications needs of pharmacists, healthcare providers, and patients and what issues can be addressed by moving from paper to digital. 

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  • November 13, 2020

    DOTmed Feature: How telehealth is improving outcomes for patients in rural and underserved populations

    Learn how virtual care is leveling the playing field for underserved patients by enabling access to care through a mobile device or laptop - rather than through a traditional brick and mortar doctor’s office.

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  • November 10, 2020

    New England Journal of Medicine Feature: How an Ohio-based Physician Organization Overcame Internal Hurdles and Launched a Telehealth Service as Covid-19 Shutdowns Loomed

    Before the pandemic, Central Ohio Primary Care had zero experience with telehealth visits. Implementing a new program of any kind within a week during a pandemic would present challenges to any organization. Updox is proud to have been able to support them. 

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  • October 30, 2020

    KLAS Research Feature: Investing in Secure Communication Platforms

    What can your business gain from a secure healthcare communications platform? Ryan Engle with TripleTree shares the benefits of HIPAA-compliance, resource efficiency, and an enhanced patient experience.

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  • October 20, 2020

    Health Professional Radio Podcast: Pharmacy of the Future

    Updox’s Cathy Kuhn discusses the role of pharmacy during the pandemic and where the industry is headed post-COVID:

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  • September 30, 2020

    Health IT Outcomes Feature: Telehealth For Chronic Care Patients During COVID-19 And Beyond

    More than 157M Americans currently live with chronic conditions - some of which are preventable if swift action is taken. Mike Morgan shares how a robust virtual care strategy can help these patients. 

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  • September 29, 2020

    Health IT Answers Feature: 2020 Virtual Care Report: Patient Care in a Post-COVID World

    New report from Updox highlights what it will take to transform healthcare practices, keep pace with changing patient expectations and fix reimbursement hurdles. 

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  • September 8, 2020

    HIT Consultant Feature: 2020 Virtual Care: Navigating Patient Care in a Post-COVID World

    COVID-19 has forever changed the delivery of healthcare. In a post-COVID environment, telehealth is no longer a novelty – it is a requirement to stay in business. But telehealth is just one piece of a successful practice.

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  • September 8, 2020

    Physicians Practice Feature: Telehealth is here to stay; reimbursement needs to follow

    At a time when many practices are facing financial hardships, provisions for telehealth reimbursement are not only essential for access and continued health and safety of patients, but are also necessary for the health and stability of physicians.

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  • August 14, 2020

    NASDAQ Feature: The Top Reasons Teladoc Health Stock Could Soar to $250 in 2020

    Telehealth isn't stopping. Analysts at McKinsey & Co. forecast that $250 billion worth of spending will shift to telehealth, compared to the total $3 billion in revenue that top telemedicine companies generated before the pandemic. 

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  • August 4, 2020

    U.S. News & World Report Feature: How the Pandemic Is Changing the Way Hospitals Care for Patients

    As the novel coronavirus and resulting economic recession have disrupted nearly every aspect of life, they have also laid bare both the strengths and the shortcomings of America’s health care system

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  • July 24, 2020

    Electronic Health Reporter Feature: Meeting Patient Demands with Virtual Care Beyond COVID-19

    What does healthcare look like post-COVID? Updox CEO Mike Morgan explains how providers will need to start balancing virtual and in-office appointments

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  • July 8, 2020

    Healthline Feature: She Had a Stroke, Then the Pandemic Hit. Here’s How She Fought to Recover

    After Sherry Richards had a stroke, Updox telehealth helped her stay connected with her doctors and maintain her recovery during the pandemic

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  • July 7, 2020

    Consumer Reports Feature: Medical Privacy Gets Complicated as Doctors Turn to Videochats

    Health comes first, privacy experts say, but when you have a choice, it's best to use a service that complies with HIPAA

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  • July 3, 2020

    Columbus Business First Feature: 'Webside' manner: Once-reluctant Ohio State Wexner Medical docs want telehealth to stay

    Ohio State University's Wexner Medical Center shares a new framework for the future of healthcare - and how telehealth from Updox supports them

    Read More

  • June 29, 2020

    Healthcare IT Today Feature: "What COVID-19 Taught Us About Telehealth and its (Now Permanent) Role in Patient Care"

    Achieving the right balance of virtual and in-person appointments rests in the ability of providers to visualize the patient journey and quickly resolve roadblocks that negatively impact their overall experience.

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  • June 23, 2020

    Mission Daily Podcast: "Changing the Face of Healthcare”

    Updox CEO Mike Morgan discusses how technology is transforming the way care is delivered and why fax is one of the biggest impediments to provider efficiency and effectiveness

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  • June 11, 2020

    E-Commerce Times Feature: Virtual House Calls: The Rise of Telemedicine

    Virtual care, including telehealth, will transform healthcare with modern, impactful ways to maximize patient engagement.

    Read More

  • June 8, 2020

    HuffPost feature: COVID-19 Sparked A Huge Rise In Video Doctor Visits. Get Used To It.

    Physicians resisted telemedicine for years. Then the coronavirus pandemic forced them to adapt.

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  • June 3, 2020

    HIT Consultant Feature: Telehealth After COVID-19: What’s Next for the Healthcare Industry?

    As demand for virtual care continues to rise, there are significant implications for the healthcare market post-COVID. Updox CEO Mike Morgan shares his thoughts

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  • May 21, 2020

    Physicians Practice Feature: How a virtual health strategy can meet patient expectations and drive practice value

    Patient expectations haven’t changed in the COVID era. If anything, the global pandemic has accelerated demand for solutions that meet patient demand for stay-at-home flexibility while allowing independent physicians to continue providing care.

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  • May 14, 2020

    WOSU All Things Considered Podcast: How Tech Startups Are Surviving Coronavirus

    WOSU's Ann Fisher and Carrie Ghose of Columbus Business First discuss how Updox successfully onboarded 10,000 new telehealth customers in two weeks during the pandemic

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  • May 5, 2020

    Healthcare Weekly Podcast: "Integrated HIPAA Communication Platforms? Yes, they actually exist!”

    “The expectations of customers in healthcare is going to be changed forever.” Updox CEO Mike Morgan discusses the future of telehealth and how COVID-19 is changing the way providers deliver care.

    Read More

  • April 30, 2020

    Columbus Business First Feature: Crisis Management: Updox had the perfect product ready when Covid-19 shuttered doctors' offices

    On this episode of Columbus Business First's Crisis Management podcast, hear from Mike Morgan on how Updox responded to the pandemic while also moving staff to work from home.

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  • April 28, 2020

    Virtual Medical Visits Are the New Normal During the Coronavirus Pandemic

    Lost Coast Outpost profiles how COVID-19 has catapulted telehealth into healthcare's mainstream in California more effectively than years of advocacy and policy-making.

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  • April 16, 2020

    Columbus Business First Feature: How the nation's largest independent primary care practice adapted to telehealth almost overnight

    Central Ohio Primary Care had never conducted telehealth visits. Then, along came COVID. Updox stepped in to help and now COPC does 2,000 telehealth visits a day.

    Read More

  • April 15, 2020

    Columbus Business First Feature: How Updox added 10,000 new users in three weeks

    In a typical month last year, Updox added about 500 new physician users. When the pandemic hit, it signed on 10,000.

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  • April 13, 2020

    Columbus Business First Feature: Dublin health IT company lands 10,000 new customers amid Covid-19

    Updox is dedicated to supporting local and national customers with secure telehealth solutions for effective patient care during COVID-19.

    Read More

  • April 10, 2020

    Becker's Hospital Review Feature: OSU Wexner Medical Center coverts 40 exam rooms into telehealth stations, updates 500 computers

    The Ohio State University Wexner Medical Center is using telehealth services from Updox to meet patient needs during the COVID-19 pandemic.

    Read More

  • April 1, 2020

    Wall Street Journal Feature: Telemedicine, Once a Hard Sell, Can’t Keep Up With Demand

    The new coronavirus outbreak is testing the industry’s capacity, sending companies scrambling for doctors and new services

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  • March 31, 2020

    ACO Show Feature: Telehealth With Updox

    Learn how Updox enables patients to connect with their health care providers by video and text messaging, and why this has become critically important during the COVID-19 epidemic.

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  • March 22, 2020

    Healthcare Business Today Feature: Telehealth's Role in Curbing COVID-19

    During the COVID19 pandemic, telehealth can help alleviate the rapid spread by reducing the amount of foot traffic in and out of healthcare facilities. Read More 

    Read More

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  • Committed to simplifying the business of healthcare, Updox is a unified collaboration platform for out-of-hospital healthcare providers. Named for the past four years to the Inc. 5000 list of America's fastest-growing private companies, Updox is integrated with more than 100 electronic health records (EHR) and serves more than 300,000 users and 80 million patients.

    Updox provides customer relationship management (CRM), including patient engagement and secure communication and productivity solutions that work together to connect healthcare providers, including physicians, patients, payers, pharmacies, labs, supply chain partners and other out-of-hospital partners. Through the Updox network, customers can access a full suite of applications including patient text messaging, secure messaging, document management, patient portal, appointment scheduling and reminders, credit card payments, and health alerts, all with the goal of driving improved outcomes through more efficient communications, patient/partner engagement and better care coordination. Learn more at www.updox.com or follow the company on Twitter, LinkedIn and Facebook.