Press & Media
Press Releases & News
In the News
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August 4, 2020
U.S. News & World Report Feature: How the Pandemic Is Changing the Way Hospitals Care for Patients
As the novel coronavirus and resulting economic recession have disrupted nearly every aspect of life, they have also laid bare both the strengths and the shortcomings of America’s health care system
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August 4, 2020
Columbus Business First Feature: Announcing the 2020 C-Suite Awards
Updox is among the honorees on Columbus Business First's annual guide to the most-admired CEOs and other top executives in Central Ohio.
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July 24, 2020
Electronic Health Reporter Feature: Meeting Patient Demands with Virtual Care Beyond COVID-19
What does healthcare look like post-COVID? Updox CEO Mike Morgan explains how providers will need to start balancing virtual and in-office appointments
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July 8, 2020
Healthline Feature: She Had a Stroke, Then the Pandemic Hit. Here’s How She Fought to Recover
After Sherry Richards had a stroke, Updox telehealth helped her stay connected with her doctors and maintain her recovery during the pandemic
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July 7, 2020
Consumer Reports Feature: Medical Privacy Gets Complicated as Doctors Turn to Videochats
Health comes first, privacy experts say, but when you have a choice, it's best to use a service that complies with HIPAA
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July 3, 2020
Columbus Business First Feature: 'Webside' manner: Once-reluctant Ohio State Wexner Medical docs want telehealth to stay
Ohio State University's Wexner Medical Center shares a new framework for the future of healthcare - and how telehealth from Updox supports them
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June 29, 2020
Healthcare IT Today Feature: "What COVID-19 Taught Us About Telehealth and its (Now Permanent) Role in Patient Care"
Achieving the right balance of virtual and in-person appointments rests in the ability of providers to visualize the patient journey and quickly resolve roadblocks that negatively impact their overall experience.
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June 23, 2020
Mission Daily Podcast: "Changing the Face of Healthcare”
Updox CEO Mike Morgan discusses how technology is transforming the way care is delivered and why fax is one of the biggest impediments to provider efficiency and effectiveness
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June 16, 2020
eMds Feature: Reopening Healthcare Together with Updox
Updox CEO Mike Morgan shares tips and tricks on engaging patients during the pandemic and beyond
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June 11, 2020
E-Commerce Times Feature: Virtual House Calls: The Rise of Telemedicine
Virtual care, including telehealth, will transform healthcare with modern, impactful ways to maximize patient engagement.
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June 8, 2020
HuffPost feature: COVID-19 Sparked A Huge Rise In Video Doctor Visits. Get Used To It.
Physicians resisted telemedicine for years. Then the coronavirus pandemic forced them to adapt.
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June 3, 2020
HIT Consultant Feature: Telehealth After COVID-19: What’s Next for the Healthcare Industry?
As demand for virtual care continues to rise, there are significant implications for the healthcare market post-COVID. Updox CEO Mike Morgan shares his thoughts
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May 21, 2020
Physicians Practice Feature: How a virtual health strategy can meet patient expectations and drive practice value
Patient expectations haven’t changed in the COVID era. If anything, the global pandemic has accelerated demand for solutions that meet patient demand for stay-at-home flexibility while allowing independent physicians to continue providing care.
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May 14, 2020
WOSU All Things Considered Podcast: How Tech Startups Are Surviving Coronavirus
WOSU's Ann Fisher and Carrie Ghose of Columbus Business First discuss how Updox successfully onboarded 10,000 new telehealth customers in two weeks during the pandemic
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May 5, 2020
Healthcare Weekly Podcast: "Integrated HIPAA Communication Platforms? Yes, they actually exist!”
“The expectations of customers in healthcare is going to be changed forever.” Updox CEO Mike Morgan discusses the future of telehealth and how COVID-19 is changing the way providers deliver care.
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April 30, 2020
Columbus Business First Feature: Crisis Management: Updox had the perfect product ready when Covid-19 shuttered doctors' offices
On this episode of Columbus Business First's Crisis Management podcast, hear from Mike Morgan on how Updox responded to the pandemic while also moving staff to work from home.
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April 28, 2020
Virtual Medical Visits Are the New Normal During the Coronavirus Pandemic
Lost Coast Outpost profiles how COVID-19 has catapulted telehealth into healthcare's mainstream in California more effectively than years of advocacy and policy-making.
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April 23, 2020
CommonWell TV Feature: Improving Interoperability with Updox
CommonWell TV interviews Adam Koltnow, chief product officer, about how Updox stresses ease-of-use for products and solutions to achieve interoperability and drive improved care.
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April 16, 2020
Columbus Business First Feature: How the nation's largest independent primary care practice adapted to telehealth almost overnight
Central Ohio Primary Care had never conducted telehealth visits. Then, along came COVID. Updox stepped in to help and now COPC does 2,000 telehealth visits a day.
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April 15, 2020
Columbus Business First Feature: How Updox added 10,000 new users in three weeks
In a typical month last year, Updox added about 500 new physician users. When the pandemic hit, it signed on 10,000.
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April 13, 2020
Columbus Business First Feature: Dublin health IT company lands 10,000 new customers amid Covid-19
Updox is dedicated to supporting local and national customers with secure telehealth solutions for effective patient care during COVID-19.
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April 10, 2020
Drug Topics Feature - Health System Pharmacy Collaboration
Updox Director of Strategy Consulting Cathy Kuhn, PharmD, shares why health system/pharmacy collaboration is important and what it means for patients.
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April 10, 2020
Becker's Hospital Review Feature: OSU Wexner Medical Center coverts 40 exam rooms into telehealth stations, updates 500 computers
The Ohio State University Wexner Medical Center is using telehealth services from Updox to meet patient needs during the COVID-19 pandemic.
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April 2, 2020
DOTMed Feature: Future of Health IT Efficiency
Most healthcare providers use at least four different solutions to manage critical business functions. Updox shares how to streamline operations
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April 1, 2020
Wall Street Journal Feature: Telemedicine, Once a Hard Sell, Can’t Keep Up With Demand
The new coronavirus outbreak is testing the industry’s capacity, sending companies scrambling for doctors and new services
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March 31, 2020
ACO Show Feature: Telehealth With Updox
Learn how Updox enables patients to connect with their health care providers by video and text messaging, and why this has become critically important during the COVID-19 epidemic.
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March 22, 2020
Healthcare Business Today Feature: Telehealth's Role in Curbing COVID-19
During the COVID19 pandemic, telehealth can help alleviate the rapid spread by reducing the amount of foot traffic in and out of healthcare facilities. Read More
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March 9, 2020
Electronic Health Reporter Feature: Are Providers Ready For The End of Fax?
80% of all serious medical mistakes result from poor communication, which includes fax. Updox CEO Mike Morgan explains why fax machines must become a thing of the past in order to bring #healthcare fully into the 21st century Read More
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March 2, 2020
Physicians Practice Feature: Patient engagement will be a hot topic at HIMSS20
Updox CEO Mike Morgan explains why health IT leaders will spend a good bit of their time discussing patient engagement at HIMSS20 Read More
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January 29, 2020
HIT Consultant Feature: Time’s Running Out - Why Providers Must Adopt Telehealth in 2020
With work schedules, family obligations and unforeseen circumstances, it's not always simple for patients to see a physician. Learn why this is leading to a higher telehealth demand in 2020. Read More
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January 28, 2020
Health Professional Radio podcast: A fax-free future in healthcare
How can healthcare can break free of the hold fax has on provider communications? Read More
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January 14, 2020
Physicians Practice Feature: Your patient engagement strategy will fail if staff aren’t happy
An effective patient experience starts with focusing on staff satisfaction. Sound backwards? It’s not. Read More
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January 14, 2020
Drug Topics Feature - What to Expect from the Pharmacy Landscape in 2020
Optimism is strong around the pharmacy industry as we head into a new decade, and many believe that 2020 is going to be a pivotal year for the industry. Read More
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December 18, 2019
ComputerTalk Feature - The New Vision: The Next Big Thing
Connectivity is the future of pharmacy. ComputerTalk for the Pharmacist shares our vision for digital tools that expand access to #community care and reach patients – wherever they are. Read More
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September 4, 2019
Electronic Health Reporter Feature - Stop Overthinking Telehealth
Forward-looking practices are successfully using telehealth in lieu of in-person consults, reducing needless office visits, saving time and money, and adding more convenient patient care. Read More
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August 27, 2019
Physicians Practice Feature-How Patient Engagement Impacts Bottom Line
Patient care is the reason most physicians get into healthcare, but practices cannot stay open if they ignore the need to remain profitable. Read More
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August 27, 2019
Thrive Global Feature: The Future of Healthcare
Our CEO says "Patient engagement needs to be redefined." Read why he thinks healthcare has to change. Read More
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August 26, 2019
HIT Consultant Feature: Lack of Integration Biggest Frustration
Out-of-hospital healthcare providers are feeling the pain from a lack of integrated technology between systems in their offices. Read More
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August 26, 2019
HIT Infrastructure Feature: IT Interoperability Woes Top Tech Worry
IT interoperability problems were cited as the top technology frustration among 600 non-hospital healthcare providers. Read More
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August 26, 2019
Becker's Hospital Review Feature: 1 in 5 non-hospital providers plan to reduce IT solutions this year, report finds
60% of non-hospital providers use 4+ different technology solutions to manage daily functions. Read More
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August 6, 2019
Authority Magazine Feature: The Future of Healthcare: “Patient engagement needs to be redefined”
Simply pushing a message through a portal isn’t working anymore. Read more
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July 18, 2019
Drug Store News Feature: Updox Launches Digital Marketing Services
Updox is debuting a range of digital marketing services for pharmacists. Read more
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June 13, 2019
Medical Economics Feature: 3 Ways to Improve the Patient Experience
More and more, patients are seeking providers who connect with them and offer flexible, convenient services. Learn three ways you can improve the patient experience. Read more
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June 10, 2019
Medical Economics Feature: How to Build a Practice for Younger Patients
How can your practice grow its share of younger patients? Focus on the overall experience of patients as customers who expect the latest conveniences Read more
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April 26, 2019
Total Pharmacy Feature: Pharmacists as Champions of Patient Health
Pharmacists play a vital role in delivering healthcare. Read more
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April 26, 2019
Burnout - Not just a physician issue. How technology can alleviate staff burnout
If you're not feeling overwhelmed by your profession right now, and you've got a moment to spare, check out this article on 3 ways you can do something about burnout (or even if you're feeling overworked and over-tired.) Read more
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April 26, 2019
Medical Economics Feature: Why providers need to take a fresh look at patient engagement
Updox CEO Michael Morgan shares tips for providers on how to best utilize technology to boost patient engagement
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November 16, 2018
Columbus Business First: Coolest offices: Fastest-growing Updox finally has room to grow at Bridge Park in Dublin
(reprinted with permission)
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Committed to simplifying the business of healthcare, Updox is a unified collaboration platform for out-of-hospital healthcare providers. Named for the past four years to the Inc. 5000 list of America's fastest-growing private companies, Updox is integrated with more than 100 electronic health records (EHR) and serves more than 300,000 users and 80 million patients.
Updox provides customer relationship management (CRM), including patient engagement and secure communication and productivity solutions that work together to connect healthcare providers, including physicians, patients, payers, pharmacies, labs, supply chain partners and other out-of-hospital partners. Through the Updox network, customers can access a full suite of applications including patient text messaging, secure messaging, document management, patient portal, appointment scheduling and reminders, credit card payments, and health alerts, all with the goal of driving improved outcomes through more efficient communications, patient/partner engagement and better care coordination. Learn more at www.updox.com or follow the company on Twitter, LinkedIn and Facebook.
