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Press & Media

Press Releases & News

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  • December 15, 2020

    Multi-location FQHC Uses Updox Telehealth to Sustain Care During COVID and Expand Services Post-Pandemic

    Updox virtual care solutions allow essential FQHCs and critical care hospitals to provide vital health and community services to patients in need

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  • October 19, 2020

    Updox Seeing Significant Demand for Telehealth; Will Present on Navigating Virtual Care Post-COVID at MGMA 2020

    Sessions will educate healthcare providers on how to leverage virtual care now and post-COVID, improving the patient experience both in and out of the practice

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  • September 29, 2020

    Updox Partners with Redox to Expand Network of Integrated Electronic Health Records

    Partnership enables healthcare’s leading in-person and virtual care solution provider to connect with any EHR for improved efficiency and enhanced patient experience

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  • September 15, 2020

    Updox Launches Enhanced Patient Intake Forms as Healthcare Embraces Touchless Practices

    Medical offices ditch clipboards to safely expedite processes for patients and staff with Updox HIPAA-compliant online medical forms for COVID-19 screenings, intake and new patient documentation

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  • September 10, 2020

    PracticeSuite Partners with Updox to Maximize Clinical Communications and Operational Efficiencies for 57,000 Customers

    Updox solutions support improved patient engagement, staff productivity and simplified communication between staff and providers

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  • August 20, 2020

    Updox Report: 95% of Physicians Plan to Offer Telehealth Post-COVID; Virtual Care to Span Entire Patient Experience

    New report from Updox highlights what it will take to transform healthcare practices, keep pace with changing patient expectations and fix reimbursement hurdles

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  • August 4, 2020

    Updox CFO Heather Mills Receives 2020 C-Suite Award

    Updox, the only place to manage healthcare communications across both in-person and virtual care, today announced that Heather Mills, CPA, chief financial officer, received a Columbus Business First 2020 C-Suite Award as a most-admired chief financial officer in central Ohio.  

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  • July 28, 2020

    Committed to Improving Engagement and Driving Better Health Outcomes, Weave Selects Updox Telehealth for Virtual Care

    Easy-to-use, quickly implemented, HIPAA-compliant video and secure text solutions drive efficient communication between patients and providers 

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  • July 15, 2020

    After Groundbreaking Partnership, ERxDirect is Now Powered by Updox

    Companies committed to revolutionizing healthcare delivery launch innovative partnership

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  • June 29, 2020

    340 Organizations Send Letter to Congress Urging Action on Telehealth

    Congress Must Act to Ensure Patients and Providers Don’t Fall Off the “Telehealth Cliff” When Public Health Emergency Ends

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  • June 25, 2020

    Fairfield Medical Center Selects Updox for Communications, Engagement and Virtual Care

    Health system uses Updox to increase efficiency and connections through streamlined communications and telehealth solutions

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  • June 9, 2020

    Net Health Selects Updox Telehealth to Serve Outpatient Facilities and Therapy Services in Skilled Nursing Facilities and Home Health

    Video Chat and Secure Text offer HIPAA-compliant virtual care opportunities to deliver care while lowering coronavirus exposure risk

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  • May 21, 2020

    Updox Telehealth Survey Reports 42 Percent of Americans Now Using Telehealth

    Survey data shines light on consumer preferences of virtual health and showcases the need for providers to take care of patients outside the four walls of a practice

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  • April 23, 2020

    Facing possible closure amid COVID-19, NC free and charitable clinics leap into telemedicine and other creative solutions to keep treating the uninsured

    Safety-net clinics reduce unnecessary visits to overwhelmed hospital emergency rooms

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  • April 21, 2020

    National Association of Free & Charitable Clinics Partners with Updox for Virtual Care During COVID-19

    Partnership expands healthcare reach for at-risk populations while protecting healthcare providers

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  • April 14, 2020

    As Demand for Virtual Patient-Provider Connections Surges, Updox Customers Conduct More than 45,000 Telemedicine Sessions Per Day

    Updox solutions, which enable patients to stay connected with their own physicians, have facilitated 500,000+ telehealth visits during COVID-19 pandemic

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  • April 10, 2020

    OSU Physicians, Inc., Supports HIPAA-Compliant Patient Care with Updox Telehealth Solution

    Multi-location outpatient care providers implement telehealth during COVID-19 crisis

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  • April 7, 2020

    Central Ohio Primary Care Expands Partnership with Updox to Offer HIPAA-Compliant Video Telemedicine

    Multi-location practice implements Updox Video Chat to maintain routine patient care during COVID-19 crisis

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  • April 6, 2020

    Sharecare launches free platform to enable providers in U.S. with telehealth

    HIPAA-compliant Sharecare Telehealth – powered by Updox – available to U.S.-based healthcare providers for free through Sept. 1, 2020

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  • March 23, 2020

    Aledade Empowers Primary Care ACOs with Updox’s Telehealth Virtual Office Visits

    Primary care practices launch telehealth visits to manage COVID-19 crisis 

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  • February 11, 2019

    Redefining Patient Engagement for Health System Providers, Updox Unveils New Video Chat at HIMSS 2019

    Updox creates nation’s first HIPAA-compliant video telehealth solution built specifically for outpatient providers

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In the News

  • December 14, 2020

    Healthcare Business Today Feature: When Your Dots Don’t Connect: How to Bring Your Virtual Care Strategy Into Focus

    There’s more to a virtual care strategy than adopting solutions. In order to tap into the true value of virtual care, it’s important to create a structure around each communications solution. Updox CEO Mike Morgan explains how.

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  • December 1, 2020

    Empowered Patient Podcast: Moving Pharmacies and Healthcare Providers into the Digital World

    Updox’s Cathy Kuhn, PharmD, discusses the communications needs of pharmacists, healthcare providers, and patients and what issues can be addressed by moving from paper to digital. 

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  • November 13, 2020

    DOTmed Feature: How telehealth is improving outcomes for patients in rural and underserved populations

    Learn how virtual care is leveling the playing field for underserved patients by enabling access to care through a mobile device or laptop - rather than through a traditional brick and mortar doctor’s office.

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  • November 10, 2020

    New England Journal of Medicine Feature: How an Ohio-based Physician Organization Overcame Internal Hurdles and Launched a Telehealth Service as Covid-19 Shutdowns Loomed

    Before the pandemic, Central Ohio Primary Care had zero experience with telehealth visits. Implementing a new program of any kind within a week during a pandemic would present challenges to any organization. Updox is proud to have been able to support them. 

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  • October 6, 2020

    Healthcare Business Today Feature: The Telehealth Trifecta - Patient Care in a Post-COVID World

    Updox CEO Mike Morgan shares how practices can become more efficient, maintain revenue and grow business by digitizing more aspects of the patient experience:

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  • September 30, 2020

    Electronic Health Reporter Feature: Updox Named to Healthcare's Most Innovative Companies of 2020 list

    Updox was named to Electronic Health Reporter's list of "Healthcare's Most Innovative Companies of 2020" and recognized being on the cutting edge of healthcare technology innovation.

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  • September 30, 2020

    Health IT Outcomes Feature: Telehealth For Chronic Care Patients During COVID-19 And Beyond

    More than 157M Americans currently live with chronic conditions - some of which are preventable if swift action is taken. Mike Morgan shares how a robust virtual care strategy can help these patients. 

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  • September 29, 2020

    Health IT Answers Feature: 2020 Virtual Care Report: Patient Care in a Post-COVID World

    New report from Updox highlights what it will take to transform healthcare practices, keep pace with changing patient expectations and fix reimbursement hurdles. 

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  • September 8, 2020

    HIT Consultant Feature: 2020 Virtual Care: Navigating Patient Care in a Post-COVID World

    COVID-19 has forever changed the delivery of healthcare. In a post-COVID environment, telehealth is no longer a novelty – it is a requirement to stay in business. But telehealth is just one piece of a successful practice.

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  • September 8, 2020

    Physicians Practice Feature: Telehealth is here to stay; reimbursement needs to follow

    At a time when many practices are facing financial hardships, provisions for telehealth reimbursement are not only essential for access and continued health and safety of patients, but are also necessary for the health and stability of physicians.

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  • August 14, 2020

    NASDAQ Feature: The Top Reasons Teladoc Health Stock Could Soar to $250 in 2020

    Telehealth isn't stopping. Analysts at McKinsey & Co. forecast that $250 billion worth of spending will shift to telehealth, compared to the total $3 billion in revenue that top telemedicine companies generated before the pandemic. 

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  • August 4, 2020

    U.S. News & World Report Feature: How the Pandemic Is Changing the Way Hospitals Care for Patients

    As the novel coronavirus and resulting economic recession have disrupted nearly every aspect of life, they have also laid bare both the strengths and the shortcomings of America’s health care system

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  • July 24, 2020

    Electronic Health Reporter Feature: Meeting Patient Demands with Virtual Care Beyond COVID-19

    What does healthcare look like post-COVID? Updox CEO Mike Morgan explains how providers will need to start balancing virtual and in-office appointments

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  • July 8, 2020

    Healthline Feature: She Had a Stroke, Then the Pandemic Hit. Here’s How She Fought to Recover

    After Sherry Richards had a stroke, Updox telehealth helped her stay connected with her doctors and maintain her recovery during the pandemic

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  • July 7, 2020

    Consumer Reports Feature: Medical Privacy Gets Complicated as Doctors Turn to Videochats

    Health comes first, privacy experts say, but when you have a choice, it's best to use a service that complies with HIPAA

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  • July 3, 2020

    Columbus Business First Feature: 'Webside' manner: Once-reluctant Ohio State Wexner Medical docs want telehealth to stay

    Ohio State University's Wexner Medical Center shares a new framework for the future of healthcare - and how telehealth from Updox supports them

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  • June 29, 2020

    Healthcare IT Today Feature: "What COVID-19 Taught Us About Telehealth and its (Now Permanent) Role in Patient Care"

    Achieving the right balance of virtual and in-person appointments rests in the ability of providers to visualize the patient journey and quickly resolve roadblocks that negatively impact their overall experience.

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  • June 23, 2020

    Mission Daily Podcast: "Changing the Face of Healthcare”

    Updox CEO Mike Morgan discusses how technology is transforming the way care is delivered and why fax is one of the biggest impediments to provider efficiency and effectiveness

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  • June 16, 2020

    eMds Feature: Reopening Healthcare Together with Updox

    Updox CEO Mike Morgan shares tips and tricks on engaging patients during the pandemic and beyond

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  • June 11, 2020

    E-Commerce Times Feature: Virtual House Calls: The Rise of Telemedicine

    Virtual care, including telehealth, will transform healthcare with modern, impactful ways to maximize patient engagement.

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  • June 8, 2020

    HuffPost feature: COVID-19 Sparked A Huge Rise In Video Doctor Visits. Get Used To It.

    Physicians resisted telemedicine for years. Then the coronavirus pandemic forced them to adapt.

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  • June 3, 2020

    HIT Consultant Feature: Telehealth After COVID-19: What’s Next for the Healthcare Industry?

    As demand for virtual care continues to rise, there are significant implications for the healthcare market post-COVID. Updox CEO Mike Morgan shares his thoughts

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  • May 21, 2020

    Physicians Practice Feature: How a virtual health strategy can meet patient expectations and drive practice value

    Patient expectations haven’t changed in the COVID era. If anything, the global pandemic has accelerated demand for solutions that meet patient demand for stay-at-home flexibility while allowing independent physicians to continue providing care.

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  • May 14, 2020

    WOSU All Things Considered Podcast: How Tech Startups Are Surviving Coronavirus

    WOSU's Ann Fisher and Carrie Ghose of Columbus Business First discuss how Updox successfully onboarded 10,000 new telehealth customers in two weeks during the pandemic

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  • May 5, 2020

    Healthcare Weekly Podcast: "Integrated HIPAA Communication Platforms? Yes, they actually exist!”

    “The expectations of customers in healthcare is going to be changed forever.” Updox CEO Mike Morgan discusses the future of telehealth and how COVID-19 is changing the way providers deliver care.

    Read More

  • April 30, 2020

    Columbus Business First Feature: Crisis Management: Updox had the perfect product ready when Covid-19 shuttered doctors' offices

    On this episode of Columbus Business First's Crisis Management podcast, hear from Mike Morgan on how Updox responded to the pandemic while also moving staff to work from home.

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  • April 28, 2020

    Virtual Medical Visits Are the New Normal During the Coronavirus Pandemic

    Lost Coast Outpost profiles how COVID-19 has catapulted telehealth into healthcare's mainstream in California more effectively than years of advocacy and policy-making.

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  • April 16, 2020

    Columbus Business First Feature: How the nation's largest independent primary care practice adapted to telehealth almost overnight

    Central Ohio Primary Care had never conducted telehealth visits. Then, along came COVID. Updox stepped in to help and now COPC does 2,000 telehealth visits a day.

    Read More

  • April 15, 2020

    Columbus Business First Feature: How Updox added 10,000 new users in three weeks

    In a typical month last year, Updox added about 500 new physician users. When the pandemic hit, it signed on 10,000.

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  • April 13, 2020

    Columbus Business First Feature: Dublin health IT company lands 10,000 new customers amid Covid-19

    Updox is dedicated to supporting local and national customers with secure telehealth solutions for effective patient care during COVID-19.

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  • April 10, 2020

    Becker's Hospital Review Feature: OSU Wexner Medical Center coverts 40 exam rooms into telehealth stations, updates 500 computers

    The Ohio State University Wexner Medical Center is using telehealth services from Updox to meet patient needs during the COVID-19 pandemic.

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  • April 1, 2020

    Wall Street Journal Feature: Telemedicine, Once a Hard Sell, Can’t Keep Up With Demand

    The new coronavirus outbreak is testing the industry’s capacity, sending companies scrambling for doctors and new services

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  • March 31, 2020

    ACO Show Feature: Telehealth With Updox

    Learn how Updox enables patients to connect with their health care providers by video and text messaging, and why this has become critically important during the COVID-19 epidemic.

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  • March 22, 2020

    Healthcare Business Today Feature: Telehealth's Role in Curbing COVID-19

    During the COVID19 pandemic, telehealth can help alleviate the rapid spread by reducing the amount of foot traffic in and out of healthcare facilities. Read More 

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  • March 2, 2020

    Physicians Practice Feature: Patient engagement will be a hot topic at HIMSS20

    Updox CEO Mike Morgan explains why health IT leaders will spend a good bit of their time discussing  patient engagement at HIMSS20 Read More 

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  • January 29, 2020

    HIT Consultant Feature: Time’s Running Out - Why Providers Must Adopt Telehealth in 2020

    With work schedules, family obligations and unforeseen circumstances, it's not always simple for patients to see a physician. Learn why this is leading to a higher telehealth demand in 2020. Read More 

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  • September 4, 2019

    Electronic Health Reporter Feature - Stop Overthinking Telehealth

    Forward-looking practices are successfully using telehealth in lieu of in-person consults, reducing needless office visits, saving time and money, and adding more convenient patient care. Read More 

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  • Committed to simplifying the business of healthcare, Updox is a unified collaboration platform for out-of-hospital healthcare providers. Named for the past four years to the Inc. 5000 list of America's fastest-growing private companies, Updox is integrated with more than 100 electronic health records (EHR) and serves more than 300,000 users and 80 million patients.

    Updox provides customer relationship management (CRM), including patient engagement and secure communication and productivity solutions that work together to connect healthcare providers, including physicians, patients, payers, pharmacies, labs, supply chain partners and other out-of-hospital partners. Through the Updox network, customers can access a full suite of applications including patient text messaging, secure messaging, document management, patient portal, appointment scheduling and reminders, credit card payments, and health alerts, all with the goal of driving improved outcomes through more efficient communications, patient/partner engagement and better care coordination. Learn more at www.updox.com or follow the company on Twitter, LinkedIn and Facebook.