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August 11, 2016

Updox Earns Dentrix Connected Solution Certification

Cohesive set of solutions integrated for Dentrix G6 dental practices supports care coordination and maximizes practice performance, revenue and patient engagement

Updox, the industry leader for care coordination and healthcare customer relationship management (CRM) solutions, announced its platform is now certified as a Dentrix Connected solution. With this certification, the Updox for Dentrix care coordination suite is integrated into the market-leading practice management system by Henry Schein, Inc., used by more than 35,000 dental practices across the country.

Updox for Dentrix offers dentists and practices running Dentrix G6 a cohesive suite of services that puts them at the center of coordinated care and gives the opportunity to focus more on patients and less on managing multiple platforms. Updox enables practices to lower costs, increase revenue, improve workflow, maximize staff time and increase efficiencies, with solutions that include:

  • Direct secure emailto expand referral networks and securely exchange personal health information with other providers via our HIPAA-compliant email channel.
  • Patient Portalfor an enhanced patient experience with an easily implemented and cost-effective patient portal for complete patient engagement that transforms the way practices communicate.
  • Appointment Remindersto maintain full practice schedules with customized phone/text/email reminders that reduce no-shows by at least 20% and allow practices to backfill cancelled appointments for increased practice revenue and workflow.
  • Integrated Electronic Faxthrough a web-based paperless solution that lets practices cut costs for paper, toner, phone lines and hardware. Practices can collect, review, sign, edit and route faxes and send directly into the Dentrix patient chart, thanks to seamless integration with Dentrix.

“As a certified Dentrix Connected solution, Updox offers a cohesive care coordination suite from a single vendor to help practices focus more on patients and less on time-intensive administrative functions that require multiple platforms,” said Michael Morgan, chief executive officer, Updox. “As care shifts to become more patient centric and focused on improving outcomes while reducing costs, care coordination is key across the entire healthcare ecosystem, which requires everyone to be connected.”

With the benefits that Updox offers, practice staff aren’t spending hours on the phone, calling patients about upcoming appointments or rescheduling them. There’s no more standing around a fax machine waiting for a busy signal to end. Patients can email questions via the portal and those questions can be answered from the practice’s universal inbox which can be accessed in the office or from a mobile device.

More than 3,000 Dentrix Enterprise customers already use Updox to advance their practices. Now, Updox solutions are available in an easy, integrated component to Dentrix customers.

“With a Dentrix Connected version of Updox, Dentrix users can realize the benefits of efficiency, lower costs and patient engagement that Updox offers,” said Kevin Bunker, president, Henry Schein Practice Solutions. “Running Updox on Dentrix means both solutions will work together as an integrated Dentrix solution, which will speed up the digital workflow of the practice.”

For more information, visit www.updox.com/updox-dentrix.

About Henry Schein
Henry Schein, Inc. is the world’s largest provider of health care products and services to office-based dental, medical and animal health practitioners. The Company also serves dental laboratories, government and institutional health care clinics, and other alternate care sites. A Fortune 500® Company and a member of the NASDAQ 100® Index, Henry Schein employs nearly 16,000 Team Schein Members and serves more than 775,000 customers.

The Company offers a comprehensive selection of products and services, including value-added solutions for operating efficient practices and delivering high-quality care. Henry Schein operates through a centralized and automated distribution network, with a selection of more than 96,000 branded products and Henry Schein private-brand products in stock, as well as more than 110,000 additional products available as special-order items.

The Company also offers its customers exclusive, innovative technology solutions, including practice management software and e-commerce solutions, as well as a broad range of financial services. Headquartered in Melville, N.Y., Henry Schein has operations or affiliates in 24 countries. The Company’s sales reached a record $8.9 billion in 2012, and have grown at a compound annual rate of 17% since Henry Schein became a public company in 1995.

About Updox  

Where Healthcare Connects! Updox is the industry leading healthcare care coordination solution. Named #524 on the Inc.5000 list of America's fastest-growing private companies, Updox is integrated with more than 60 electronic health records (EHR) and serves more than 220,000 users and 42 million patients.

Through an extensive Direct messaging network and platform of apps, Updox connects various healthcare providers, including physicians, patients, payers, pharmacies, labs and healthcare partners. Once part of the Updox, users or partners can access a full suite of applications including secure messaging, patient portal, appointment scheduling & reminders, credit card payments, and health alerts, all with the goal of driving improved outcomes through more efficient communications and better care coordination.

The Updox Direct Secure messaging and patient portal have both achieved 2014 Edition 2 ONC-HIT Modular Certification from Drummond Group, LLC. Additionally, Updox achieved full accreditation with the Direct Trusted Agent Accreditation Program (DTAAP) as a Health Information Service Provider/Registration Authority/Certificate Authority (HISP/RA/CA) from DirectTrust.org and the Electronic Healthcare Network Accreditation Commission (EHNAC).

Connect with Updox at www.updox.com, Twitter, Facebook, Updox Community, LinkedIn, YouTube or Google+.

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