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September 15, 2020

Updox Launches Enhanced Forms Solution as Healthcare Embraces Touchless Practices and Virtual Waiting Rooms

Medical offices ditch clipboards to safely expedite processes for patients and staff with Updox HIPAA-compliant online medical forms for COVID-19 screenings, intake and new patient documentation

Updox, the only place to manage healthcare communications across both in-person and virtual care, today announced the release of Updox Forms, a paperless solution that enables practices to streamline documents in a more productive way. Updox Forms eliminates the need to scan and index patient data, allowing staff to devote more of their time to patient service. Patients will also spend less time in waiting rooms or at home completing redundant forms and entering duplicate data. 

“As we continue to combat COVID-19 and move into flu season, creating paperless processes and streamlining patient intake is critical. We must equip our healthcare system with tools that increase efficiencies and prioritize safety,” says Michael Morgan, CEO, Updox. “Robust electronic forms are an important component of a paperless office and extremely important to patient satisfaction.” 

Finally getting rid of paper with patients lets practices: 

  • Eliminate risk of human error from manual entry
  • Increase patient satisfaction and safety with a complete touchless solution
  • Reduce costs and paper use
  • Increase document availability to anyone in the practice, including remote locations
  • Mobile-friendly, responsive web for easy viewing on the go
  • Accommodate a linguistically diverse patient population via multi-language forms

“COVID has significantly impacted the way we provide care to patients. By eliminating traditional paper forms, it’s not only more secure, but we also save money and time and improve the patient experience. Each flu shot used to take 10-15 minutes from start to finish. Updox Forms cuts that by half because of clear communication and information. It makes our immunization program safer and faster for patients and more efficient for staff,” says Emlah Tubuo, PharmD, owner of Powell Pharmacy in Powell, Ohio.

Updox Forms can be used as a stand-alone solution alongside any EHR or as part of a full virtual care strategy. This includes solutions to improve the patient experience both in and out of the practice, from appointment scheduling to telehealth platforms. As traditional waiting rooms disappear, a full virtual care strategy needs to include paperless processes such as electronic forms and contactless check-in to support better safety, clinical workflows and efficiencies, all while enabling doctors to spend more time with patients. 

To learn more about Updox Forms and how practices are leveraging Digital Forms and Secure Text today, register for the “What to Do as Waiting Rooms Disappear” webinar on Thursday, Sept. 17, from 12:00 PM - 12:30 PM EST. Secure your spot here.

About Updox:

The only place to manage healthcare communications across both in-person and virtual care, Updox offers one consolidated inbox for healthcare providers to manage the entire patient journey and office productivity. Through an all-in-one platform, Updox provides a broad set of capabilities for virtual health, patient engagement, and paperless office efficiency that work together to reduce costs and drive revenue. Updox is integrated with more than 100 electronic health records (EHR) and pharmacy management systems and serves more than 560,000 users and 210 million patients. Updox customers also benefit from an engaged user community for benchmarking, idea exchange and networking. Learn how we simplify the business of healthcare. Visit www.updox.com or follow the company on Twitter, LinkedIn and Facebook.

Topics: telehealth, press release, virtual care