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September 14, 2017

Updox Pharmacy Connect Selected by BestRx Pharmacy Management System to Help Community Pharmacies Improve Communications and Coordinate Care

Partnership provides independent community pharmacies with tools to enhance star ratings, engage patients, drive revenue and manage workflows

Updox, the industry leader for care coordination and healthcare connectivity solutions, was selected by BestRx Pharmacy Software, a provider of elegant, easy-to-use pharmacy software solutions for independent pharmacies, to provide the Updox Pharmacy Connect solution to BestRx customers. Pharmacy Connect offers tools to engage patients, increase pharmacy revenue and securely connect with physicians and other members of the care team. 

“Healthcare is powered by communications. That’s our Updox stake in the ground and it defines what we do,” said Michael Morgan, chief executive officer, Updox. “We’re creating easily-accessible, secure communications channels so that all the different components of care teams – including independent community pharmacists – can share information, coordinate care and engage with patients to improve quality of care.”

“As a service to our pharmacist customers, we have always focused on delivering software solutions that are innovative yet easy to use, that increase efficiency and profitability while not compromising security and patient safety,” said Hemal Desai, president, BestRx Pharmacy Software. “Updox Pharmacy Connect fits perfectly within those parameters. It offers an ideal solution to help independent community pharmacists run their businesses efficiently, drive revenue and support patient engagement.” 

Updox Pharmacy Connect is a web-based, HIPAA-compliant care coordination suite that helps pharmacists securely exchange full clinical records with physicians, maximize reimbursements, engage patients and improve workflow efficiencies. Pharmacy Connect offers a patient portal to engage patients and improve customer satisfaction, fully-accredited and HIPAA-compliant Direct secure messaging to support interaction and information exchange with physicians, on-demand messaging for reputation management and relationship building, appointment reminders to reduce no-shows, online payments to drive revenue and cash flow and special features to encourage medication adherence. With Updox, all pharmacy communications – secure messages, emails, referrals, appointment cancellations, faxes, forms and more – are consolidated into a universal inbox for easy routing or response, which can be done either in or outside of the pharmacy. Pharmacy Connect also supports independent pharmacies as they strive to enhance star ratings, increase pharmacy traffic, coordinate medication therapy management and engage patients.

For more information, visit www.updox.com/bestrx.

About Updox  

Updox is the industry-leading healthcare care coordination solution. Named for three consecutive years to the Inc. 5000 list of America's fastest-growing private companies, Updox is integrated with more than 80 electronic health records (EHR) and serves more than 300,000 users and 72 million patients.

Through an extensive Direct messaging network and platform of apps, Updox connects various healthcare providers, including physicians, patients, payers, pharmacies, labs and healthcare partners. Once part of the Updox network, users or partners can access a full suite of applications including secure messaging, patient portal, appointment scheduling & reminders, credit card payments, and health alerts, all with the goal of driving improved outcomes through more efficient communications and better care coordination. Connect with Updox at www.updox.com.


About BestRx

For two generations, BestRx has been relentlessly committed to the success of independent community pharmacies. BestRx is currently being used in over 1,000 pharmacies across the country. BestRx was founded on the premise that independent pharmacists needed a simpler, more efficient way to manage their businesses so they could spend more time caring for their patients.

The BestRx Pharmacy Management System is the complete pharmacy software solution that independent and retail pharmacies have been waiting for. It offers you an incredibly powerful and feature-rich system — for less than half the price of our major competitors. The BestRx system was designed to be extremely easy to use, and requires little to no training. BestRx will tailor their system to provide pharmacies with the best solutions to help expand their business by better managing patient profiles, processing and billing, workflow, accounts receivables and inventory. Not to mention, the BestRx system has robust reporting features. Learn more at www.bestrx.com.

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Topics: Pharmacy Connect, care coordination, BestRx