<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=908370&amp;fmt=gif">

October 25, 2016

Updox Receives Renewal of Complete DirectTrust.org/EHNAC Accreditations for Direct Secure Messaging

Updox Continues Leadership in Care Coordination and Providing Secure Communications Channels Across the Healthcare Ecosystem

Dublin, Ohio, October 25, 2016 – Updox, the industry leader for care coordination and healthcare customer relationship management (CRM) solutions, announced the renewal of its full accreditation with the Direct Trusted Agent Accreditation Program (DTAAP) as a Health Information Service Provider/Registration Authority/Certificate Authority (HISP/RA/CA) from DirectTrust.org and the Electronic Healthcare Network Accreditation Commission (EHNAC). Accreditation by EHNAC certifies that an organization’s Direct secure messaging services meet HIPAA and HITECH requirements, industry standards, and Direct Project regulations.

Updox is the Health Information Service Provider (HISP) of choice for more than 70 electronic health record (EHR) partners and has issued more than 100,000 Direct email addresses. Users (whose identity has been verified) can access the Direct network to securely exchange personal health information (PHI), expand referral networks and collaborate with care teams for care coordination and improved outcomes. Customers can easily and securely exchange Direct messages with anyone else who is also EHNAC certified. Securely exchange of health information is an essential component of care coordination, which improves the speed, safety, quality, and cost of patient care.

“We’re committed to giving our customers the highest level of quality, compliance, and industry compatibility. Accreditations such as these validate that commitment,” says Michael Morgan, chief executive officer, Updox. “We’re continuing to add physicians to our Direct Network at a great pace. Now, in order to really bring about care coordination and interoperability, we’re enabling Direct messaging users in other key areas of healthcare such as pharmacy and post-acute care.”

EHNAC is the premier accreditation authority promoting standards that support interoperability, stakeholder trust, regulatory compliance, quality service, innovation, and open competition within healthcare. EHNAC evaluated Updox business, privacy, security, and confidentiality practices, as well as its technical performance and Direct exchange resources. By earning this meaningful third-party accreditation, Updox demonstrates to customers it provides the highest level of quality, compliance, industry compatibility and enhanced partner relationships.

EHNAC is a self-governing standards development organization (SDO) that certifies entities involved in the electronic exchange of healthcare-related data, including HIEs, e-prescribers, and medical billers. The accreditation process includes an application, a self-assessment and a site visit to the organization’s home office and data centers.

“In order to earn EHNAC accreditation, organizations must demonstrate excellence and a commitment to ensuring the security and privacy of health data processing and transactions for their customers,” says Lee Barrett, executive director, EHNAC. “We applaud Updox’s efforts to offer their customers the highest standards of privacy, security and confidentiality and upholding this superior level of trust for their stakeholders.”

About DirectTrust.org

DirectTrust.org is a non-profit, competitively neutral, self-regulatory entity created by and for participants in the Direct community, including HISPs, CAs and RAs, doctors, patients, and vendors, and supports both provider-to-provider as well as patient-to-provider Direct exchange. The goal of DirectTrust.org is to develop, promote and, as necessary, help enforce the rules and best practices necessary to maintain security and trust within the Direct community, consistent with the HITECH Act and the governance rules for the NwHIN established by ONC.

DirectTrust.org is committed to fostering widespread public confidence in the Direct exchange of health information. To learn more, visit www.directtrust.org.


The Electronic Healthcare Network Accreditation Commission (EHNAC) is a voluntary, self-governing standards development organization (SDO) established to develop standard criteria and accredit organizations that electronically exchange healthcare data. These entities include accountable care organizations, data registries, electronic health networks, EPCS vendors, eprescribing solution providers, financial services firms, health information exchanges, health information service providers, management service organizations, medical billers, outsourced service providers, payers, practice management system vendors and third-party administrators. EHNAC was founded in 1993 and is a tax-exempt 501(c)(6) nonprofit organization. Guided by peer evaluation, the EHNAC accreditation process promotes quality service, innovation, cooperation and open competition in healthcare. To learn more, visit www.ehnac.org, contact info@ehnac.org, or follow us on Twitter, LinkedIn and YouTube.

About Updox  

Where Healthcare Connects! Updox is the industry leading healthcare care coordination solution. Named #571 on the Inc.5000 list of America's fastest-growing private companies, Updox is integrated with approximately 70 electronic health records (EHR) and serves more than 250,000 users and 46 million patients.

Through an extensive Direct messaging network and platform of apps, Updox connects various healthcare providers, including physicians, patients, payers, pharmacies, labs and healthcare partners. Once part of the Updox network, users or partners can access a full suite of applications including secure messaging, patient portal, appointment scheduling & reminders, credit card payments, on-demand notifications and health alerts, all with the goal of driving improved outcomes through more efficient communications and better care coordination.

The Updox Direct Secure messaging and patient portal have both achieved 2014 Edition 2 ONC-HIT Modular Certification from Drummond Group, LLC. Additionally, Updox achieved full accreditation with the Direct Trusted Agent Accreditation Program (DTAAP) as a Health Information Service Provider/Registration Authority/Certificate Authority (HISP/RA/CA) from DirectTrust.org and the Electronic Healthcare Network Accreditation Commission (EHNAC).

Connect with Updox at www.updox.com, Twitter, Facebook, Updox Community, LinkedIn, YouTube or Google+.

# # # END OF RELEASE # # #