Updox Launches Webinar Series for Physician Practices to Leverage Meaningful Use Interoperability Requirements Into Full CRM Strategy
Practice Administrators and Industry Experts Share How Meaningful Use’s Direct Secure Messaging and Patient Portal Tools Can Improve Practice Relationships and Patient Engagement
Dublin, Ohio, May 30, 2014 – Updox, the industry leader for physician connectivity and CRM solutions for health care, announced a three-part Summer Webinar Series, “Leveraging Meaningful Use Requirements Into CRM Strategies: How Interoperability Tools Can Improve Your Practice’s Bottom Line and Help You Stay Independent.” The free series addresses challenges that practices face in meeting Meaningful Use’s interoperability requirements from a practice’s perspective, tips and tricks to navigate Stage 2 and 3 Meaningful Use interoperability requirements, how to do more with Direct secure messaging and patient communications tools to leverage a CRM strategy that maximizes all of a practice’s relationships with patients and other providers.
Of the 30 different Meaningful Use requirements, three specifically relate to interoperability, patient communications and engagement. To meet these requirements, it's not enough to implement Direct Secure messaging and a patient portal. Achieving Meaningful Use means practices must have 50% of patients registered on the portal and 5% need to be actively using the technology. Now that health care practices have the communications tools such as messaging and portals in place, they must engage patients to use them. Once that relationship is established, it opens up a floodgate of opportunities that can grow the practice, expand services, increase referrals and build profits.
“While Meaningful Use has been incredibly beneficial for hospitals and health care providers, it has also been challenging to navigate. The next steps revolve around how to encourage patients to engage with the practice for their needs. Once that is achieved, it creates the opportunity and channel for a full-fledged CRM strategy,” said Michael Morgan, chief executive officer, Updox. “It’s important that practices look at other ways they can use their portal, website and secure messaging. Don't just check the box for Meaningful Use and do the bare minimum. With a little effort and strategy, you can remain independent and your practice can flourish through better relationships, increased patient satisfaction, better referrals and a more efficient office.”
Complete descriptions, presenter biographies and registration are available at www.updox.com/summerseries. Participants can register for one or all three sessions:
- “How Meaningful Use Benefitted Our Patient Communications,” Wednesday, June 18, 2 to 2:30 p.m. EST
Hear firsthand how one physician practice is implementing Meaningful Use’s patient communications and messaging tools to make the practice more efficient and keep their patients happier. Learn what challenges the practice faced, what techniques they used to boost patients engagement and what they are doing with their patient portal that you can too!
- “Meaningful Use: Tips, Tricks and Things to Know about the Interoperability Requirements for Stages 2 & 3,” Wednesday, July 16, 2 to 2:30 p.m. EST
While extremely valuable, Meaningful Use can also be confusing with changing deadlines, new requirements and rules about what you need to and what you should do. Let us help you understand how to implement and use Direct Secure Messaging and patient engagement requirements in a way that benefits your practice. Learn how to navigate your way through Meaningful Use interoperability requirements with our tips and tricks. We’ll give you the latest information on Stage 2 requirements, as well as what’s proposed with Stage 3.
- “Leveraging Meaningful Use to Maximize CRM and Grow Your Practice,” Wednesday, August 13, 2 to 2:30 p.m. EST
So, your practice can communicate securely using Direct and you have a patient portal in place….but what are you doing with it? Learn how to profit from your online patient experience and use the technology to grow your practice. Letting customers access your website at their convenience for reports, scheduling, communications and ordering refills is just the tip of the iceberg. We’ll tell you how that portal serves as your launching point into building a quality CRM strategy for your practice where you engage with patients, offer expanded programs and services, increase referrals, grow your network and watch your practice prosper.
To register, visit http://updox.com/summerseries/. Whether you are a current Updox customer or not, these sessions will teach you new ideas and information you can put to use immediately in your practice. Learn more about Updox, and how to get started today with a free 15-day trial, at www.updox.com.
Providing Customer Relationship Management (CRM) for health care, Updox is the industry leading Physician Connectivity Platform. More than 45 electronic health record (EHR) vendors, representing 140,000 physicians, selected Updox as their Health Information Service Provider (HISP) of choice to be a part of the Updox Direct Network (UDN). With our CRM solutions, independent medical practices can easily manage communications from one inbox, streamline physician relationships, drive collaboration with partners and engage patients – all integrated with the practice’s existing EHR. Practices benefit through improved relationships with patients and other providers, increased revenues, reduced costs, and enhanced business efficiencies.
Updox services are available directly to independent physicians or through partnerships with EHR vendors to help practices run more efficiently, increase revenues and offer patients a more satisfying experience interacting with their providers where they are treated like customers and not numbers. More than 30,000 members have joined Updox to change how medical practices collaborate and share information.
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