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Maximize your Updox experience

Hear how other customers are using our solutions, learn best practices and read about industry trends. Discover how others are using Updox and tips to maximize our platform’s effectiveness.

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  • Success Story

    September 24, 2020

    Pharmacy Customers Appreciate Personalized Communication

     

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  • Success Story

    September 24, 2020

    When Efficiency Matters, Choose Updox

    Busy podiatry practice uses Updox Platform alongside their DrChrono EHR for maximum efficiency and ...

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  • Success Story

    September 10, 2020

    Physicians Association Sees Permanent Value in Telehealth

    "Updox worked with us to ensure a successful partnership and shared best practices. Their support ...

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  • Success Story

    August 31, 2020

    Achieve Medical Calls Updox Their Latest Team Member

    "The Updox system is flawless. We’re so much more efficient. Our workflows are improved and ...

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  • Blog

    August 31, 2020

    Get More from Updox with the Updox Community

    Questions, answers, great ideas and useful information - find it all on the Updox Community

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  • Blog

    August 20, 2020

    Telehealth and Patient Engagement in a Post-COVID World

    As we transition to a post-COVID-19 world, telehealth will remain extremely important

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  • Blog

    July 31, 2020

    Updox Customer Survey: The Economics of COVID

    How the pandemic changes the ways healthcare providers run their businesses

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  • Success Story

    July 30, 2020

    Large Independent Physician Organization Calls Telehealth a Lifesaver ...

    "Updox is a great partner for us. We needed a novel approach and they came up with unique solutions ...

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  • Blog

    July 23, 2020

    Taking Action Toward Telehealth Reimbursement

    For many in healthcare, time is split into two distinct categories: before and after COVID-19. ...

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  • Blog

    July 14, 2020

    TripleTree Blog: What’s Ahead for Small & Medium Physician Practices?

    In this next installment in our blog series on virtual health, we look at the impact of telehealth ...

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  • Blog

    July 7, 2020

    What is a virtual care strategy and why do you need one?

    COVID-19 has forever changed the face of healthcare delivery. While most practices already used ...

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  • Success Story

    June 30, 2020

    Health System Implements Telehealth in 10 Days

    "Updox takes what seems to be a complex process and makes it easy. It’s a simple, user-friendly ...

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  • Success Story

    June 17, 2020

    Streamlined, Secure Communications with Updox

    “Updox is consistently reliable and HIPAA-compliant. It saves me 3-5 hours a week.”

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  • Blog

    June 11, 2020

    Making Telehealth a Permanent Part of Your Practice

    The COVID-19 pandemic has impacted practices in significant ways. Many have experienced a reduction ...

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  • Success Story

    June 5, 2020

    Telehealth Offers Lifeline for Patient Care and Practice Operations

    "I never considered telehealth before and now my practice is completing 3,200 visits a month via ...

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  • Success Story

    June 1, 2020

    Using telehealth to care for patients while protecting staff

    "I can’t believe we were able to pivot to telehealth so quickly."

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  • Success Story

    May 29, 2020

    Nation’s Largest Primary Care Practice Uses Updox Telehealth for ...

    "Updox makes telehealth simple and secure." 

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  • Success Story

    May 14, 2020

    Telehealth isn’t just useful – it’s vital – and it’s changed ...

    "My hope is that healthcare providers embrace telehealth and offer those services on a continuing ...

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  • Blog

    May 8, 2020

    Not All Heroes Wear Capes: Thank You Nurses

    It’s National Nurses Week, and perhaps more than ever before, it’s important to express gratitude ...

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  • Blog

    April 7, 2020

    TripleTree Blog: A New Era of Virtual Health

    As you read this blog, the coronavirus has undoubtedly touched the day-to-day lives of many of our ...

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  • Blog

    March 28, 2020

    5 Questions to Ask When Selecting a Telehealth Solution

    Do you have to sacrifice security for ease of use? Is it possible to implement a HIPAA-compliant ...

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  • Blog

    March 23, 2020

    How HIPAA-Compliant Telehealth Can Support Your Practice

    The COVID-19 pandemic continues to spread with thousands of new cases being confirmed daily. ...

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  • Blog

    March 18, 2020

    Technology to Help Your Practice Ease Coronavirus Fears

    - Written by Cathy Kuhn, PharmD, BCACP, FAPhA, director of Strategy Consulting, Updox

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  • Blog

    March 13, 2020

    Supporting Healthcare During COVID-19

    Earlier this month, Congress passed the Coronavirus Preparedness and Response Supplemental ...

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  • Blog

    February 24, 2020

    2020 Reimbursement Changes: 3 Things Providers Need to Know

    - Written by Cathy Kuhn, PharmD, BCACP, FAPhA, director of Strategy Consulting, Updox

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  • Success Story

    February 19, 2020

    Appointment Reminders Made Simple – for Patients and Staff

    "Thanks to Updox Appointment Reminders, we're saving 30 hours every month by not individually ...

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  • Blog

    February 19, 2020

    Technology Built to Heal Your Staff’s Burnout

    Ninety-two percent of physicians report experiencing burnout at some point in their careers. But ...

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  • Blog

    February 18, 2020

    What to Watch for at HIMSS 2020: 3 Trends Driving Software Innovation

    From patient engagement to care coordination, there is a place and conversation for everyone at ...

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  • Success Story

    February 4, 2020

    Secure texting improves patient engagement and staff satisfaction

    "People don’t answer their phones anymore. We can reach patients via Secure Text and get all the ...

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  • Blog

    February 3, 2020

    Extinguishing the Effects of Burnout to Improve the Patient Experience

    Providers work long hours to care for a growing number of patients while compliance requirements ...

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  • Success Story

    January 30, 2020

    Streamlining Referrals with Updox

    “Other practices value the way our office functions and I know Updox is part of that efficiency.” 

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  • Success Story

    January 22, 2020

    Hodges Family Practice Gains Three Hours a Day with Updox

    “Our front office staff saves at least 3 hours a day. The efficiency is huge and makes us all more ...

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  • Blog

    January 21, 2020

    Phone Calls: the Silent Killer of Effective Healthcare

    Imagine this. You’re working as part of a busy physician's office and need to relay to a patient ...

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  • Blog

    January 6, 2020

    What’s Next: Preparing Your Practice for the New Decade

    With the new decade comes an opportunity for providers to take a step back and evaluate what’s ...

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  • Blog

    December 23, 2019

    3 New Year’s Resolutions to Make Your Community Pharmacy Thrive

    Whether it’s losing weight or saving money, it’s that time of the year where we begin to focus on ...

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  • Success Story

    December 6, 2019

    Achieving a Better Work-Life Balance

    “Updox lets me serve my patients better and run my business quickly and efficiently.”

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  • Success Story

    December 2, 2019

    BlueSky Sees Happier Staff and More Satisfied Patients

    “I would estimate we’re saving around $10,000 a year but Updox is truly invaluable for our ...

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  • Success Story

    November 27, 2019

    Leveraging Technology to Transform Patient and Provider Relationships

    As a busy general internist in private practice in Great Falls, Mont., James Legan, MD, recognizes ...

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  • Blog

    November 26, 2019

    Healthcare Value-Based Tech Designed to Support Players on the Field

    Since the early 2000s, the patient-centered care movement has increasingly put patients in charge ...

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  • Blog

    November 26, 2019

    What to Know When Implementing Telehealth into Your Practice

     

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  • Success Story

    November 26, 2019

    Busy Pharmacy Had Staff Trained Within One Hour

    Ask any pharmacy and they’ll tell you that one of the biggest frustrations they face is paper. It’s ...

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  • Blog

    November 14, 2019

    One Business Solution for a Post-EHR World

    Over the last decade, healthcare providers have embraced electronic health record (EHR) systems and ...

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  • Success Story

    November 12, 2019

    Large General Surgery Practice Improves Staff Satisfaction with Updox

    University General Surgeons in Knoxville, Tenn., is a busy general surgery, acute, trauma and ...

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  • Blog

    November 6, 2019

    How Pharmacists Can Effectively Collaborate with Prescribers

    - Written by Cathy Kuhn, PharmD, BCACP, FAPhA, director of Strategy Consulting, Updox In today’s ...

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  • Blog

    October 28, 2019

    Five Myths of Telehealth Services

      We’re breaking down five common myths of telehealth services and a great resource for you to ...

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  • Blog

    October 21, 2019

    Implementing Telehealth as Part of Your Patient Engagement Strategy

      The hectic pace of life - such as juggling kids, home and work schedules - can make going to see ...

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  • Success Story

    October 7, 2019

    No One Listens to Voicemails? Why Leave Them? Here’s a Better Option

    Steve Coomes, RPh, wasn’t looking for a collaboration platform for his pharmacy but, one look at ...

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  • Blog

    October 7, 2019

    How Technology Is Changing the Face of Community Pharmacy

    - Written by Cathy Kuhn, PharmD, BCACP, FAPhA, director of Strategy Consulting, Updox

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  • Blog

    September 25, 2019

    Pharmacists: Easy to Reach, Ready to Help

    - Written by Cathy Kuhn, PharmD, BCACP, FAPhA, director of Strategy Consulting, Updox October is ...

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  • Success Story

    September 23, 2019

    Improving Efficiency and Communications Across Multi-Location Health ...

    Cass County Health System (CCHS) is a regional, multi-location health system with more than 380 ...

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  • Success Story

    September 9, 2019

    Using Patient Engagement to Streamline Office Efficiency

    Charles E. Meusburger, MD, LLC, is a solo practice with one psychiatrist supported by three staff ...

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  • Blog

    September 3, 2019

    Patient Engagement: A Guide to Getting Started

    Over the past decade, patient portals have opened new doors for doctors to communicate with ...

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  • Success Story

    August 26, 2019

    Healthcare Technology that Finally Gets it Right

    Brian Nyberg, MD, runs a specialty psychiatric practice in Cedar City, Utah. He and his staff of ...

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  • Blog

    August 15, 2019

    How Lack of Technology Integration Saps Provider Productivity

    Healthcare providers today are turning to technology to solve the many needs of their businesses. ...

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  • Success Story

    August 1, 2019

    Efficiency (and savings) Start with Updox

    When the medical practice of David Anders, MD, wanted to go paperless – they didn’t realize just ...

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  • Success Story

    July 29, 2019

    Pediatrician Saves $30,000 a Year with Updox

    Prior to Updox, Tom Ryan, MD, used to spend an hour or more every evening managing documents, ...

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  • Success Story

    July 19, 2019

    Appointment Reminders Boost Staff Satisfaction Too

    Medical Colleagues of Texas is a large multi-specialty practice outside of Houston, Texas. The ...

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  • Success Story

    July 16, 2019

    Busy family medicine practice saves $750 a month with Updox + ...

    Bridgeport Family Medicine, in Tigard, Ore., is a busy office with six providers and eight ...

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  • June 4, 2019

    DrChrono Partners: Powerful Updox Integration to Better Patient ...

    Hellooooo, DrChrono! Tired of leaving voice mail messages? Concerned about staff burnout? Drowning ...

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  • Success Story

    May 9, 2019

    Replace a phone call with video for more personal communication

    When you’re consulting with staff at more than 300 hospitals, you know you need fast, effective and ...

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  • Success Story

    April 25, 2019

    Getting More from EHR with Updox for Amazing Charts

    “I can’t understand why someone would use Amazing Charts without also using Updox,” says Marty ...

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  • Blog

    April 18, 2019

    Three Patient-Focused Uses of Video Chat

    The rate of consumerism in healthcare has grown tremendously over the past few years. Patients now ...

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  • Success Story

    April 12, 2019

    Efficient communications and peace of mind

    Switching from a paper-based fax to Updox web-based fax is an obvious upgrade for practices caught ...

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  • Success Story

    March 11, 2019

    Maximizing Time and Efficiency with Updox for Practice Fusion

    When Dr. Bronwyn Bacon of Elevate Health in Bozeman, Montana, was researching paperless faxing ...

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  • Webinar

    February 13, 2019

    Five Key Benefits of Improved Patient Engagement (2.22.19)

    According to a Deloitte survey, more and more healthcare patients are expecting digital ...

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  • Success Story

    January 28, 2019

    Innovative Solutions Help Solo Practice Physicians Remain Independent

    Ten years ago, Ricardo Ortega, MD, was practicing as a clinic physician but really wanted to try ...

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  • Success Story

    January 28, 2019

    A Short-Term Solution Delivers Long-Term Benefits

    Easy implementation and integration with Greenway make Updox a permanent feature for women’s health ...

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  • Webinar

    January 25, 2019

    Updox Best Practices

    The Updox platform is designed for physician practices, care centers, specialty practices, ...

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  • Webinar

    January 25, 2019

    Updox Workflows for Compulink Users (1.31.19)

    The Updox platform is designed for physician practices, care centers, specialty practices, ...

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  • Blog

    January 4, 2019

    Preventing Physician Burnout With Enhanced Communication

    More than 4 out 10 physicians report feeling burned out at their jobs, according to Medscape’s ...

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  • Blog

    September 28, 2018

    Team Updox Helps Providers Be the Quarterback of Effective Patient ...

    Healthcare providers are tasked with juggling several complex tasks on a daily basis. In ...

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  • Success Story

    September 18, 2018

    Front Office and Nursing Staffs Agree – Updox Saves Time

    Delivering Outstanding Efficiency and Cost Savings to Busy OBGYN Practice

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  • Blog

    June 11, 2018

    Make Your Pharmacy Stand out in Today's Tech Savvy World

    In today’s rapidly-changing economy, big chain pharmacies have a lot of brand visibility, yet they ...

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  • Blog

    May 10, 2018

    5 Steps Towards a Better Work Life for Physicians

    As a physician, you’ve learned to take care of everyone around you but what are you doing to ensure ...

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  • Blog

    April 27, 2018

    5 Steps to Managing your Practice’s Online Presence

    Information is only a click away, and like other business-minded professionals, physicians must ...

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  • Success Story

    March 30, 2018

    Easy Implementation, Instant Savings, Immediate Connections

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  • Blog

    February 9, 2018

    The Opioid Crisis – A Challenging Opportunity for Independent ...

    The opioid crisis is dominating news outlets and social media platforms. The startling increase in ...

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  • Blog

    January 12, 2018

    Are New Year Deductibles Getting You Down?

    With the New Year come new opportunities and new challenges in collecting patient balances. The ...

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  • Blog

    January 3, 2018

    Why use #Updox and just not fax and scan?

    Guest blog by James Legan, MD, internist, Northwest Physicians, Great Falls, MT

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  • Success Story

    December 24, 2017

    Increasing Efficiency for Improved Patient Care

    How much time do you spend waiting for a fax machine to stop ringing busy, send 10 pages, fix a ...

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  • Webinar

    December 6, 2017

    Refer & Share: Seamlessly Connecting 1.4 Million Providers

    Referring patients is part of your practice’s coordinated care efforts. Ensuring that each ...

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  • White Paper

    November 22, 2017

    Survival of the Independent Physician

    How can practices continue to put patients first without jeopardizing revenue? The answer lies in ...

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  • Success Story

    June 25, 2017

    Significant Cost Savings with a User-Friendly Solution

    Practice benefits through reductions in paper, toner and staff resources

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  • Success Story

    May 18, 2017

    Community Pharmacy Finds Improved Efficiency with Updox

    Early Adoption of Updox Pharmacy Connect Brings Improved Efficiency and Lower Costs 

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  • Blog

    April 17, 2017

    Columbus CEO Innovation Spotlight

    Updox, and CEO Mike Morgan and CTO Mike Witting, were profiled in the April 2017 issue of Columbus ...

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  • Success Story

    February 28, 2017

    The Freedom of Letting Go… of Paper

    Paperless electronic fax service that works side-by-side with Greenway Prime Suite EHR.

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  • Blog

    March 11, 2016

    5 Ways to Get Patients Engaged On Your Portal

    Patient portals are an excellent way to share and exchange information with patients in a secure ...

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  • Blog

    February 11, 2016

    Guest Blog: How Updox Works for Me

    Contributed by Andrew Barbash, MD 

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