Contributed by Andrew Barbash, MD
I work for one of the largest telemedicine services in the US and I use my own personal Updox account for many tasks related to telemedicine. One of our biggest challenges is credentialing doctors in multiple states for licensing and in larger multiples of hospitals for privileges. There are volumes of documents required in order to do peer references for other physicians that we know well and who require confirmation of their experience and skills. These documents arrive in different formats, some as PDF files, others as paper, via email or fax or regular mail, other times downloaded. The workflow of completing these can be cumbersome for anyone who has many of them to do at any time. I give our credentialing department my email address @myupdox.com when documents needing processing are brought to my attention. At other times I just save an attachment or downloaded PDF to my “send to Updox” folder on the desktop. At other times I can be looking at a document and just “print to Updox.” It simply does not matter. I am able to open it up, redact any unnecessary content, use the checkbox tools to complete those sections, use my signature utility, data stamps and free text markup for other sections and then click one time to securely send back to the credentialing team in an encrypted private fashion. I am quite sure that they get faster turn around on requested documents from me than anyone in the practice. I could not possibly do this so easily without Updox and I feel Updox offers a valuable service, especially for individuals working for organizations that might not have fully embraced the use of technology to support health care.